Haley Craig Email & Phone Number

Highland, California, United States

• Performs system administration of applicant tracking systems (ATS) and other HRIS systems including Workday, Phenom People, and Jobvite
• Implemented new ATS and career site overlay Workday and Phenom People
• Serves as Workday subject matter expert for all troubleshooting, testing, configuration changes, and implementations
• Responsible for running and maintaining department reports for metrics reporting, team reporting, and workload balancing
• Assisting to implement processes and procedures around position management and departmental headcount budgeting
• Oversees contract administration from inception to execution and processes all documentation for contingent agencies, third party vendors, staffing agencies, retained searches, etc.

• Supported between 50-75 managers daily with troubleshooting and solving a variety of HR related problems
• Acted as a subject matter expert in HR related fields such as benefits, hiring processes, and employment verifications.
• Assisted with performing benefit audits as required
• Assisted managers and associates with enrolling in benefits on Empyrean platform
• Oversaw all unemployment claims for the company and coordinated hearings, gathering information, and determinations
• Ensured that proper documentation was prepared so that new hire transactions and existing employee changes can be processed.

• Assisted Regional Marketing Director with various Marketing tasks including event planning, preparation, and execution
• Conducted various business to business trades on behalf of the company with partnering organizations
• Responsible for ensuring the quality and efficiency of all Catering orders placed with our business
• Acted as the face of the company when delivering a Catering order by being prepared, prompt, professional
• Motivated 25+ co-workers to maintain a positive attitude and make the guest experience enjoyable
• Trained new employees on proper procedures for daily operation

• Assisted 12 Talent Acquisition Consultants by conducting phone screens, resume screens, TALEO training sessions, and effective resume writing seminars and posting job opportunities to internal and external websites
• Scheduled interviews and travel arrangements (hotel, airfare, and car rental) for hundreds of potential candidates
• Collected and validated confidential information and initiated background checks for over 100 new employees
• Trained and aided 2 new employees learn the company practices and policies
• Supported Human Resources professionals throughout the San Onofre Nuclear Generating Station Reduction in Force waves during 2012 and 2013 by assisting the Strategic Business Associate team with preparing and.
• Attended job fairs, industry and professional association events to source candidates, sharing the SCE employee proposition, and encouraged candidates to apply for open and future positions

• Trained and instructed 15 new employees on the proper use of equipment, sales, customer service and safety.
• Created 4 training modules specifically for drive-thru personnel designed to aid in better customer experience and enhance sales
• Two years in customer service and sales
• Addressed multiple conflict resolution and solved problems as needed
• Provided assistance to managerial staff by delegating tasks to employees and seeing operations were completed thoroughly
• Motivated over 25 team members to efficiently complete job requirements as necessary

Bachelor Of Science, Business Administration With Management And Human Resources, Gpa: 3.5

Activities and Societies: PIHRA •Graduated cum laude

High School, General Education, Gpa: 3.875

Activities and Societies: Chamber Singers, Junior Varsity Softball, and Junior VarsityTennis •Graduated Cum Laude •Principal's Honor Roll.