•Performs system administration of applicant tracking systems (ATS) and other HRIS systems including Workday, Phenom People, and Jobvite•Implemented new ATS and career site overlay Workday and Phenom People •Serves as Workday subject matter expert for all troubleshooting, testing, configuration changes, and implementations•Responsible for running and maintaining department reports for metrics reporting, team reporting, and workload balancing•Assisting to implement processes and procedures around position management and departmental headcount budgeting•Oversees contract administration from inception to execution and processes all documentation for contingent agencies, third party vendors, staffing agencies, retained searches, etc. •Acts as primary point of contact for vendor management for all Talent Acquisition vendors including renewal negotiations, review of product optimization opportunities, and new release demonstrations. •Assists with executive “white-glove” interview scheduling including coordinating travel and managing the candidate’s experience•Maintains team operations and facilitating meetings for Talent Acquisition management and team •Cross-functionally works with all other HR department teams to meet objectives and assist wherever needed•Received recognition as “Employee of the Quarter” for Quarter Four 2018

•Supported between 50-75 managers daily with troubleshooting and solving a variety of HR related problems•Acted as a subject matter expert in HR related fields such as benefits, hiring processes, and employment verifications.•Assisted with performing benefit audits as required •Assisted managers and associates with enrolling in benefits on Empyrean platform •Oversaw all unemployment claims for the company and coordinated hearings, gathering information, and determinations•Ensured that proper documentation was prepared so that new hire transactions and existing employee changes can be processed.

•Assisted Regional Marketing Director with various Marketing tasks including event planning, preparation, and execution•Conducted various business to business trades on behalf of the company with partnering organizations•Responsible for ensuring the quality and efficiency of all Catering orders placed with our business •Acted as the face of the company when delivering a Catering order by being prepared, prompt, professional•Motivated 25+ co-workers to maintain a positive attitude and make the guest experience enjoyable•Trained new employees on proper procedures for daily operation

•Assisted 12 Talent Acquisition Consultants by conducting phone screens, resume screens, TALEO training sessions, and effective resume writing seminars and posting job opportunities to internal and external websites•Scheduled interviews and travel arrangements (hotel, airfare, and car rental) for hundreds of potential candidates•Collected and validated confidential information and initiated background checks for over 100 new employees•Trained and aided 2 new employees learn the company practices and policies•Supported Human Resources professionals throughout the San Onofre Nuclear Generating Station Reduction in Force waves during 2012 and 2013 by assisting the Strategic Business Associate team with preparing and documenting necessary paperwork for the ethical and legal dismissal of over 1500 employees•Attended job fairs, industry and professional association events to source candidates, sharing the SCE employee proposition, and encouraged candidates to apply for open and future positions•Maintained positive and professional relationships with all potential candidates so they maintain a positive image of SCE and would be willing to pursue other internal opportunities

•Trained and instructed 15 new employees on the proper use of equipment, sales, customer service and safety.•Created 4 training modules specifically for drive-thru personnel designed to aid in better customer experience and enhance sales•Two years in customer service and sales•Addressed multiple conflict resolution and solved problems as needed•Provided assistance to managerial staff by delegating tasks to employees and seeing operations were completed thoroughly•Motivated over 25 team members to efficiently complete job requirements as necessary