Haley Daniels Email and Phone Number

Answers all daily operational questions for groomers and solves daily operational problems including routing, rescheduling, and dispatch errors ensuring great service to our customers. Enhances our stylists' schedules, optimizing routes, reducing drive times, maximizing revenue, and boosting grooming efficiency. Collecting payment and ensuring smooth daily operations across our seven-day-a-week schedule.

Oversaw sales and staff at the Santa Monica location, managing day-to-day operations and ensuring optimal performance. Coordinated schedules for medical and sales staff, achieving and surpassing monthly sales goals. Acted as a point of contact for top-tier patient care, providing information on packages and procedures. Contributed to the overall patient experience by assisting with client information and appointment readiness, including collecting consent forms. Proactively handled internal and external issues, maintaining professionalism and customer service. Managed patient scheduling for efficient coordination. Conducted consultations, delivering comprehensive information to enhance patient experience and satisfaction.

Served as the primary point of contact for patients, providing detailed treatment information and selling treatment packages based on client needs. I guided patients through their journey, ensuring an exceptional overall experience by offering informed advice and maintaining efficient scheduling practices. My commitment to exceptional customer service contributed to a positive and trusting patient-client relationship while meeting sales goals.

Efficiently managed administrative tasks as Executive Assistant to the lead Endodontist. Scheduled appointments, managed phones, and provided detailed reporting on client cases. Oversaw and restocked procedure rooms, ensuring smooth operations. Acted as personal assistant during patient procedures, offering support throughout pre, during, and post-procedure phases. Delivered patient education, captured radiographs, and assisted under a microscope. Strictly adhered to cleaning protocols, maintaining optimal hygiene standards. Certified in Nitrous Oxide monitoring for patient comfort and safety.

Led training and development for Operational Managers and Visual Leads district-wide. Spearheaded visual merchandising for Sephora @ Kohl's launch, enhancing store aesthetics and customer experience. Implemented efficient back-of-house organization and inventory management procedures, ensuring inventory integrity. Managed day-to-day operations, achieving sales goals, and maintaining a positive shopping environment. Monitored KPIs and collaborated with leadership to establish and achieve goals. Provided comprehensive training to Advisors, driving sales and exceeding objectives.