Google never stops changing and adapting to search trends. Neither do we.Contact us if you’re ready to see some real progress in the search engines. We can help with your:- Organic keyword rankings- Online visibility- Website customer experience…and much more!

◦ Front-end WordPress developer with a designer's eye◦ HTML/CSS development & child themes ◦ SEO, meta descriptions, tagging, and site maps (Google Search Console, Google Keyword Planner)◦ Experience with Avada, Elementor, and other WordPress builders◦ Wireframing & UI design with Figma◦ Experience working with digital marketing agency, small business, non-profit, & education

◦ Designing and creating branded images, blog headers, and curriculum.◦ Editing and publishing instructional videos. ◦ Assisting with reading contests and public relations.◦ Designing and developing landing pages with HTML/CSS.◦ Managing special projects & coordinating with various departments within the company.

UX/UI Analysis◦ Running user experience tests of website pages and features.◦ Using Adobe XD to mockup website usability changes.◦ Creating user experience flowcharts with Visio and presenting to CEO and web developer.WordPress Blog Design◦ Designing pages and content on blog.biblionasium.com using WordPress, Elementor, and HTML/ CSS.Landing Page Design◦ Designing & developing landing page HTML/CSS for biblionasium.com using Adobe XD and Dreamweaver.Graphic Design◦ Using Adobe Photoshop, Adobe Illustrator, and Adobe InDesign to design and develop brandedimages, blog headers, and curriculum.

Email Marketing◦ Created a pleasing design for marketing & patient outreach emails using HTML/CSS.◦ Coordinated with software representatives.Website Coordination◦ Worked with Officite to design a pleasing layout for queensprodentalcare.comGraphic Design◦ Used Canva Plus, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign to design anddevelop a business logo, email headers, social media images, and print materials.◦ Coordinated with software representatives.

Website Design & Management◦ Designed, created, and managed local BBB website pages using HTML/CSS and Episerver.◦ Monitored and analyzed site activity using Google Analytics and Adobe Analytics.◦ Identified user trouble spots and fixed them using HTML & CSS.Email Marketing◦ Created a pleasing design for e-newsletters using HTML/CSS & Streampage.Graphic Design◦ Used Canva Plus, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign to design anddevelop email headers, social media images, and print materials.◦ Followed brand standards, including a brand book.

WordPress Blog Design◦ Created blog.biblionasium.com using WordPress.◦ Managed pages and created content.◦ Wrote and designed blog posts using HTML & WordPress.QA Testing◦ Conducted user experience analysis & testing of website pages and features.◦ Documented errors, bugs, and user pain points.Email Marketing◦ Created pleasing designs for e-blasts using HTML & Campaign Monitor.Graphic Design◦ Used Adobe Photoshop, Adobe Illustrator, and Adobe InDesign to design and develop brandedimages, blog headers, and curriculum.

Social Media Management▪ Created timely, engaging posts for company Twitter and Facebook profiles using Hootsuite and Facebook for Business.▪ Designed and published Facebook ads using Facebook Business Manager.▪ Analyzed competitor trends and growth over time.▪ Produced short videos for Facebook, Twitter and Youtube via Camtasia.▪ Edited/manipulated graphics for use on social media and website news feed with Adobe Photoshop.Help Desk Support/Customer Service▪ Managed company “Contact” and “Help” inboxes. ▪ Responded to requests for technical support calls and guided users through account setup over the phone. ▪ Answered requests for website help on Facebook and Twitter.▪ Performed troubleshooting for site and user issues.

I provided tier 1 (and later tier 2) technical support for Apple iOS customers. I gathered information, determined eligibility, troubleshot issues, and then set up repairs/replacements as necessary. I also routed calls that had been mis-routed to me and escalated calls as needed.