Haley Downs Email & Phone Number

Orlando, Florida, United States

Lake Buena Vista, Florida, United States

• Safely operate a safari ride vehicle while spieling at a high level and ensuring Guest safety through clear verbal communication
• Use storytelling techniques to engage and educate Guests about the different animals on the reserve and Disney Conservation efforts
• Demonstrate The Five Keys by focusing on safety while loading and unloading Guests to and from the safari ride vehicle

Lake Buena Vista, Florida, United States

• Have extensive knowledge of Walt Disney World property, experiences and products to help assist our Guests’ needs
• Ability to manage Guest conflict resolution and make decisions in a fast paced environment by finding creative solutions to enhance Guests’ vacations
• Maintain Walt Disney’s legacy by continuing to build relationships and partnering with other lines of business to help serve our Guests
• Provide access and operate VIP viewing areas for EPCOT Fireworks
• Utilize software and applications such as Guest Service Suite, SnAPP, HERC, A La Carte, My Disney Experience, Disney Genie and Genie+ Service
• Provide an exceptional level of integrity by maintaining discretion and Guest confidentiality as well as proprietary information regarding new Walt Disney World Resort offerings for parks, experiences and products

Lake Buena Vista, Florida, United States

• Complete daily operation tasks including point-of-sale system operations, cash handling, packing and shipping items, and closing transactions with Guests
• Utilize SmartStock to organize and replenish products within the stockroom and on the sales floor displays to ensure a show ready atmosphere
• Activated and linked purchased MagicBands for Guests with the CastApp
• Specialty kitchen training including selling and producing confectionary items while following basic food safety guidelines while operating in a fast-paced environment

Winterville, North Carolina, United States

Plans, organizes and leads children’s activities and events for the children in the church congregation.

Winterville, North Carolina, United States

Assists and fills in for whatever position is open and needs to be done to ensure children are getting the best learning and hands-on experience possible. From assisting with homework, preparing snack, supervising outside time, leading ministry time, as well as group games and activities I had a wide range of tasks and responsibilities.

Winterville, North Carolina, United States

Interned under the youth and young adults pastor, learning the behind the scenes of ministry and the events put on for the church members, while also shadowing other leaders in their departments of ministry.

Orlando, Florida, United States

Participated in the Disney College Alumni Program in the summer of 2017, where I worked in the role of merchandise at the Magic Kingdom Theme Park to provide guests from all over the world a magical and memorable shopping experience during their vacation.

Orlando, Florida, United States

Participated in the Disney College Program, where I worked in the role of merchandise at the Magic Kingdom Theme Park to provide guests from all over the world a magical and memorable shopping experience during their vacation.

Orlando, Florida, United States

Participated in the Disney College Program, where I worked in quick-service food and beverage at the Art of Animation Resort to provide guests from all over the world a magical dining experience on their vacation.