Haley Christman Email & Phone Number

Module Implementation to meet requirements as specified in the project plan:- Carry out the implementation of Allscripts solutions and designated 3rd party products- Analyze, resolve/escalate problems encountered by the team during the implementation of Allscripts products and when interfacing to third party systems.- Unit test the installed system to ensure basic system integrity- Assist the customer with the parameterisation and configuration necessary to deliver the functionality defined in the solution requirements documentation.- Loading the initial database delivered to the client with site-specific information.System Test:- Support the User Acceptance & Operations testing of the system with the client.- Analyze and Resolve/escalate issues during UAT & Operations testing. System Rollout:- Serve as the client’s application expert, ensuring the system set up supports workflow decisions.- Provide on-site, front end systems support, resolving as many client issues as possible while on site, troubleshooting technical and application issues for remote support staff and advising the client onworkflow issues.Consultancy:- Deliver application training to clients or employees in either a classroom, on line (in a Virtual Classroom environment), via telephone or at a client’s site.- Present seminars or workshops for Allscripts applications.Reporting / Documentation:- Document problem resolution to make them available for future reference by other Consultants, e.g. useful notes; file the documents in the Knowledge Base.- Produce reports and/or documents as required- Provide information, advice, guidance and updates throughout the project lifecycle in order to assist management to eliminate risks and increase the likelihood of project success.

Gainesville, Ga

- Carry out the implementation of Allscripts solutions, GE Centricity Group Management solutions and designated 3rd party products.- Develop, maintain and implement support documents, training policies and procedures- System support and maintenance- End user trainer- Lead Specialist of a newly formed Helpdesk for a Management Services Organization, 500+ users

- Collection and data entry of patient registration information- Verification of Insurance eligibility/benefits and obtain preauthorization or referral information- Scheduled patient appointments, referrals with other providers/specialists and out-patient procedures- ICD and CPT knowledge, Coding-Charge entry, Payment/Adjustment posting and account balancing/reconcilliation- Superuser for IDX/Groupcast PMS and Allscripts Touchworks EHR