Haley (Huiyi) Fok Email & Phone Number

Boston, Massachusetts, United States

• Coordinated correspondence and best practices with teammates and internal stakeholders to foster collaboration throughout the entire project lifecycle to achieve project objectives and to deliver high-quality digital marketing projects and campaigns• Directed, managed, adjusted and tracked rapid timely delivery of 10+ email campaign projects with group of 10 team members per iterative and incremental sprint in Azure• Set up clear email project charters, scope, interdependencies… Show more • Coordinated correspondence and best practices with teammates and internal stakeholders to foster collaboration throughout the entire project lifecycle to achieve project objectives and to deliver high-quality digital marketing projects and campaigns• Directed, managed, adjusted and tracked rapid timely delivery of 10+ email campaign projects with group of 10 team members per iterative and incremental sprint in Azure• Set up clear email project charters, scope, interdependencies mapping, potential project challenges, forecast activities, mitigation strategies and expenses report to support new initiatives and obtain stakeholders’ approval to drive decisions• Led virtual and in-person conference calls, daily standup meetings, backlog grooming and sprint planning sessions along with sprint retrospectives and recommendations with follow-up meeting minutes for action items• Planned and created agendas, scheduled meetings on calendars, organized content data and distributed meeting materials, merging datasets in Excel, and performed update maintenance on all documentation• Tracked bugs, roadblocks and blockers, raise concerns and ensuring appropriate next steps for root cause analysis• Monitored all projects for key milestones and continuously updated stakeholders on project statuses and close out phases Show less

Quincy, Ma

• Organize and manage high quantity projects with over 1000+ lines from initialization to conclusion.• Successfully adhere to project timelines, goals and objectives.• Cross-function collaboration with all stakeholders and departments including Sales, Product Development, Project Managers and clients to facilitate accurate communication and expectations by promoting effective dialogue between all invested parties.• Tackling obstacles and implement useful solutions to enhance project… Show more • Organize and manage high quantity projects with over 1000+ lines from initialization to conclusion.• Successfully adhere to project timelines, goals and objectives.• Cross-function collaboration with all stakeholders and departments including Sales, Product Development, Project Managers and clients to facilitate accurate communication and expectations by promoting effective dialogue between all invested parties.• Tackling obstacles and implement useful solutions to enhance project deliverance.• Develop vendor/partner relationships, resulting in increased efficiencies and cost savings.• Act as responsible point-of-contact for all project-related inquiries.• Parse through large volumes of data including invoices and legal contracts to verify and track budget.• Supervise, mentor, manage and educate new hires. Show less

Quincy, Ma

• Research, propose and execute effective project solutions for fortune 500 companies.• Coordinating project schedules using Excel and MS Project.• Maintaining project documentation, plans and reports.• Liaising with clients to identify and define project requirements, scope of work, and objectives.

Quincy, Ma

• Customer point-of-contact for all technical telecom repair questions.• Proficiently identify, consult and plan repair solutions for customers.• Provide reliable individualize repair analysis to high volume 50+ clientele daily.• Monitor completion of repairs and resolution of trouble tickets.• Efficient and timely resolution of at least 98% of all client cases every day.• Transcribe accurate data from over 50+ clients daily and maintain these records for management.

Waltham, Massachusetts, United States

• Maintain strong working relationships with internal teams and external partners to deliver and support a variety of integration technologies and data formats including ANSI, Batch EDI, API, and SFTP• Collect requirements, design, prioritize, test, and project manage new integrations including coordination between external partners and internal stakeholders• Deep dive into different data exchange workflows to optimize end-to-end process• Monitor overall performance, quality, speed,… Show more • Maintain strong working relationships with internal teams and external partners to deliver and support a variety of integration technologies and data formats including ANSI, Batch EDI, API, and SFTP• Collect requirements, design, prioritize, test, and project manage new integrations including coordination between external partners and internal stakeholders• Deep dive into different data exchange workflows to optimize end-to-end process• Monitor overall performance, quality, speed, and health of data exchange connections to ensure that information is flowing accurately and seamlessly between Devoted Health and our external partners Show less