Haley Freese, M.A. Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Led the end-to-end recruitment process for mid to senior level business critical roles in Healthcare, Professional Services, Marketing, and Market Research departments, including sourcing, screening, and assessing candidates; tracking candidates through an ATS (Greenhouse), coordinated interviews, and extended and negotiated job offers to top talent. Processed internal transfers.Developed and nurtured relationships with hiring managers, establishing credibility as a trusted advisor on headcount, hiring processes, candidate leveling, and recruiting operations; achieved an average CSAT score of 4.95 out of 5.Exceeded expectations with a 92% offer acceptance rate for candidates reaching the offer stage. Conducted post interview check-ins to prevent candidate attrition and ensure positive candidate experience. Proactively mentored junior team members, equipping them with strategies to handle challenging candidate situations and fostered skills to cultivate strong relationships with key stakeholders.Overhauled hiring processes by implementing best practices in structured interviewing: guided hiring managers in identifying core competencies, instituted measures to prevent over-evaluation, selected effective interview questions, and introduced rubricked response systems for consistent candidate assessment.Revitalized job descriptions for critical roles across Professional Services and Marketing departments, ensuring clarity and alignment with business objectives

Greater Chicago Area

Responsible for full life cycle recruiting for domestic and international contractual, permanent, and managed service positions for clients such as META, Twitch, AT&T, Cricket Wireless, Samsung, Astellas Pharma, etc. Positions varied from entry level through mid senior level. Utilized and built upon sourcing strategies to support high volume pipelines of passive and active candidates found via LinkedIn Recruiter, Boolean search, Daxtra/Bullhorn, referrals, online job postings, etc. Screened candidates to ensure they meet minimum qualifications for available positions and submit to hiring managers. Tracked and managed candidates via ATS (Bullhorn). Given administration access to edit candidate profiles and requisitions. Coordinate with candidates to schedule phone, video, and onsite interviews with clients and ensure candidates are well prepared. Negotiated compensation between clients and candidates. Maintained relationships with placements before, during, and after completing assignments. Conducted internal focus groups to build out Crystal Equation’s Values and created Crystal Equation Clubs for coworkers to share common interests and promote inter-office friendships while working remotely. Assisted in the internal hiring process for expanding Regional East team trained and developed new hires. Recruited for areas such as: Software/Hardware Engineering, Product, Marketing, UX Research & Design, AR/VR etc.

Greater Chicago Area

Utilized the applicant tracking system iCims to enter job templates and descriptions, open ten new positions, create new profiles for applicants, and screen resumes for open positions.Responsible for assisting in the yearly performance management process by creating spreadsheets with performance information for employees, reaching out and gathering information from managers, and contributing to performance management meetings. Conducted a compensation analysis on the salary information of employees by gathering information on the level of position, target bonus percentage, and industry comparison. Responsible for restructuring the Talent intranet homepage and updating documents to ensure relevant information was presented and the site was easy for employees to navigate.

Greater Chicago Area

Successfully paired over twenty incoming graduate students with peer mentors to help acclimate them into a Masters level Industrial Organizational Psychology program.

Greater Chicago Area

Responsible for creating new job postings for five Front of House restaurant positions and fifteen corporate positions. Online responses increased by 15% with new job postings and two open positions were filled shortly after the new descriptions were posted.Utilized LinkedIn Recruiter to reach out to twenty users who would be a good fit for an open management position. Five potential candidates were phone screened, and one was hired. Responsible for creating an intensive five-week onboarding and training process floor managers. Worked closely with the Vice President and the General Manager to create new documents to transition new employees into the organization. Updated and revised two-week training and onboarding materials for host staff and wait staff, utilized by two new restaurant employees.

Master’S Degree, Industrial And Organizational Psychology

Activities and Societies: Peer Mentor Chair- IO Task Force

Bachelor'S Degree, Psychology

Activities and Societies: Resident Student Organization Residential Advocacy Committee Hall Government Research Assistant Teaching.