Haley Kramer Email & Phone Number

Saint Petersburg, Fl, Us

Alexandria, Va, Us

-Act as the primary interface for clients, managing updates and maintaining focus on key objectives.-Drive project planning, estimation, and scope management, with a keen focus on contractual priorities and client experience.-Lead delegation, oversight, and quality control of internal team outputs, ensuring client-facing deliverables meet project standards.-Contribute to the development of marketing and website strategies and identify opportunities for service expansion for the agency.-Maintain organized project documentation and accessible assets, ensuring all stakeholders benefit from a seamless collaboration experience.-Cultivate strong, lasting relationships with clients and internal teams, facilitating clear communication and consistent high performance.

Chicago, Illinois, Us

-Served as the primary point of contact for a diverse portfolio of clients, ensuring success with a variety of projects including website development, digital marketing campaigns, and video promotions. -Allocated tasks across various agency departments to align company resources with client needs and growth opportunities, enhancing overall project effectiveness and profitability.-Helped spearhead the documentation and automation of departmental processes, resulting in increased agency productivity and revenue generation. Led the rollout and training of a new project management system, providing crucial support to team members and adjusting processes for optimal efficiency.-Directed all creative aspects of projects and long-term contract goals, including writing, design, ad development, and digital strategy across various platforms like Meta, Twitter, LinkedIn, TikTok, and Google AdWords.-Tracked profitability metrics for accounts, identifying opportunities for upselling clients on additional work or increased staff hours, thereby driving revenue growth for the agency.

Boston, Ma, Us

-Established trusted relationships with key executives at industry-leading Fortune 100 companies, including FedEx, Cardinal Health, and Sony Pictures, successfully identifying and onboarding new clients across diverse industries through outbound telemarketing. -Proactively identified project-based staffing needs and managed a substantial budget of $400k per quarter, consistently exceeding quarterly KPI’s.

Boca Raton, Fl, Us

-Produced in-depth financial, occupancy, and inventory reports, aiding in strategic decision-making and enhancing studio operational efficiency.-Led training programs for staff development, fostering a culture of high performance, high retention, and continuous improvement.

Boca Raton, Fl, Us

-Awarded Sales Associate of the Year in 2017 for consistently surpassing sales targets and driving customer acquisition.-Resolved client concerns with professionalism, fostering strong relationships and ensuring high customer retention

Tampa, Fl, Us

Us

Led the Rhino Maintenance Program Sales Department, winning back business from previous clients through additional service offerings.

Washington, Pennsylvania, Us