Haley Brennan, Csm Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

• Managed multiple concurrent projects simultaneously across 100 client accounts. • Ensured that all projects are delivered on-time, within scope and within budget• Created process flows and documentation internally to help drive efficiency.• Coordinated across multiple internal teams to help achieve project goals and manage client expectations.• Assisted in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.• Performed risk management to minimize potential project setbacks.• Maintained a knowledge of team strengths and weaknesses and ability to effectively utilize team members to complement and support each other. • Promoted thinking in opportunities instead of barriers.

Greater Minneapolis-St. Paul Area

• Scheduled and coordinated meetings, appointments and travel arrangements for the owner and fellow employees.• Purchased and maintained office supplies inventories.• Manage all social platforms this includes: curating and scheduling all content, daily monitoring, and community engagement.• Created production calendars for clients that aligned with the teams budget and animation needs. • Participated in client meetings and calls to provide creative feedback to the design team.

Greater Minneapolis-St. Paul Area

• Track and monitor all social platforms.• Respond to all customer inquiries both positive and negative in an efficient and engaging manner.• Provide the best possible customer support and care for consumers.• Create opportunities to build long-lasting consumer relationships for the client.

Minnesota

• Work with team members to produce marketing materials including: weekly news letters, events news letters, annual report, social content.• Schedule and managed social postings across several key platforms.• Track and compile social analytics. • Anticipate the needs of clients and audience.

Burlington, Vermont Area

• Create and execute strategic social media plans for 12 accounts.• Curate and schedule all content for each individual client account.• Manage all client social platforms this includes; engaging back with consumers, damage control and daily monitoring. • Track posts and report analytics to all clients on a monthly basis. • Anticipate the needs of clients and audiences.• Stay up-to-date on current and emerging social platforms as well as industry changes. • Assist Digital Marketing team with SEO, AdWords and Analytic reporting.• Influencer research and outreach.

Burlington, Vermont Area

• Assistant on several accounts.• Work as a member of a team in a fast-pasted environment.• Performed market and brand research.• Completed competitive analysis for clients.• Assisted events team on event recaps and outreach. • Attended weekly client phone calls and brainstorming sessions.

Burlington, Vermont Area

• Account Assistant on several accounts.• Created editorial calendars for clients on multiple social media platforms.• Wrote and sent out press releases and pitches to major news outlets.• Performed marketing research for clients.• Created event recaps for clients.• Attended weekly client phone calls and brainstorming sessions.

Working in the office of operations. Duties include using computer programs to add and update applications, taking phones calls and questions from prospective students or parents, using outlook and excel to stay current with fellow staff and supervisors. Further responsibilities include representing Champlain College at Open Houses and Accepted Student Days as well as interacting with prospective students and parents.

• Appear as a mentor to a group of 8 incoming freshman students at Champlain College.• Attend weekly meetings with fellow staff.• Attend weekly meetings with advisees.• Provide advisees with a support system while they transition into college life.• Create and update a Facebook page for advisees so they can stay current with information I provide.

Burlington, Vermont Area

• Work along side a mentor on specific client accounts• Write and send out pitches to journalists• Write pitching plans• Create social media editorial calendars• Research and build lists for pitches

Bachelor'S Degree, Public Relations/Digital Marketing

Education record

Activities and Societies: JV Soccer, Track and Field, Field Hockey