Haley Pickrell Email & Phone Number

Reidsville, Nc, Us

Remote

Successfully collaborated with diverse clients spanning finance, marketing, leadership coaching, and publishing. My role involves comprehensive social media management across platforms such as Facebook, Instagram, and LinkedIn, ensuring a strong online presence for multiple clients. Proficient in graphic design using Canva, Hootsuite, and Photoshop, I create visually appealing content tailored for Instagram.A key aspect of my responsibilities includes developing and optimizing marketing courses for clients, utilizing platforms like Kajabi and LearnDash. I play a crucial role in maintaining the integrity of WordPress accounts, assuming the role of admin for clients. Through extensive research and audits on e-commerce platforms like Shopify, Etsy, and Depop, I contribute insights to help clients understand their audience and enhance their reach.My commitment to personalized content creation is evident in crafting LinkedIn posts and blog entries, each capturing the unique voice of individual clients. Furthermore, I create comprehensive workbooks designed to complement and enhance the courses offered by clients. Adept at utilizing SHIELD Analytics, I analyze LinkedIn metrics to gauge audience growth over time, contributing to informed decision-making.In addition to these specialized tasks, I efficiently handle general executive administration duties, including calendaring, travel coordination, reservations, CRM maintenance, and more. My multifaceted role reflects my versatility and dedication to ensuring clients receive top-tier support across the board.

As the former Head of Client Experience at The Oracles, I orchestrated dynamic connections between clients, editors, and publications within a mastermind group of world-leading entrepreneurs. In this strategic role, I served as a dedicated advocate for Advisors and Celebrity Contributors, collaborating to assess their unique needs and align them with tailored solutions. My responsibilities extended to ensuring monthly publication opportunities for Advisors in top-tier publications, all while adhering to strict deadlines for multiple large news outlets.Known for my proactive approach, I provided personalized one-on-one assistance to every client, navigating challenges with a commitment to unique problem-solving. Offering valuable resources to Advisors based on their industry and audience, I hosted crisis management calls, masterminds, and masterclasses to foster a collaborative and supportive community. Additionally, my role included crafting personalized greeting boxes for new and returning Advisors, maintaining open lines of communication with current and alumni Advisors, and delivering top-level support to high-profile clientele.Aiming for service excellence, I actively worked to retain Advisors within our elite service, employing my skills in crisis management and strategic problem resolution. Furthermore, I seamlessly performed Executive Assistant tasks for the CEO and founder, contributing to the smooth operation and success of The Oracles.

Remote

I provided top-tier support to three firm partners, showcasing proficiency in coordinating complex schedules across multiple time zones, including the United States, UK, and China. Adept at managing all aspects of travel logistics, I handled flights, visa applications, hotels, and car services with meticulous attention to detail.My responsibilities extended to financial management, encompassing credit card reconciliation on a monthly and as-needed basis, as well as weekly organization of expense reports categorized by event and client. As an integral part of firm partner meetings, I played a key role in event planning, overseeing hotel arrangements, meal reservations, and related logistics.Emphasizing client satisfaction, I worked directly with clients to ensure a strong connection to firm partners. Collaboration with partner admins, both in the US and internationally, showcased my ability to streamline communication and operations across diverse locations. In handling confidential information daily, I maintained a high level of discretion and integrity.

New York, Ny

Provided comprehensive support to two C-level executives. This included heavy calendar management for the Chief Digital Officer (CDO) and Chief Technology Officer (CTO), showcasing adept organizational skills. I seamlessly stepped in as a substitute assistant to the Chief Marketing Officer when necessary, demonstrating flexibility and adaptability.My role extended to the planning and organization of the annual Hackathon, a testament to my event management capabilities. Serving as a liaison between the EPIX executive team and the MGM executive team, I facilitated smooth communication and collaboration between key stakeholders. The financial responsibilities included handling reconciliation and invoicing for EPIX Digital, CDO, and CTO.With a keen eye for detail, I coordinated all aspects of domestic and international travel for the CDO and CTO, ensuring smooth and efficient logistics. Beyond executive support, I assisted EPIX Digital team members with travel arrangements, expenses, ad hoc projects, and events. Organizing team outings, events, and personal engagements for executives showcased my commitment to fostering a positive work culture.Operating in a global context, I coordinated with in-house team members and offsite teams across diverse locations such as the United States, Romania, London, and China. Additionally, I played a pivotal role in creating and editing PowerPoint presentations for internal and external meetings and events, contributing to effective communication strategies.

New York, Ny

• Fielded all calls and accurately input orders via phone, email, or official order forms.• Willing to think outside of the box to go above and beyond to find solutions to any problems that arose.• Provided information and solutions directly to the Vice President of Sales.• Acted as the face of the VP of Sales when meeting with clients while VP was out of the office. • Created presentations and presented directly to clients to promote new lines and fabrics.

East Brunswick

• Coordinated and processed reservations and schedules for 400+ teams and staff members.• Negotiated yearly and ad hoc contracts between hotels and Titan Lodging.• Handled bookings for up to multiple events meeting space reservations, and additional contract negotiations.• Acted as liaison between client and hotel in offering hotel options tailored to clients’ needs• Cold called hotels to gain additional contracts to offer to clients.• Scheduled meeting rooms on and off site for C-Level Suite.• Provided options and assistance for international travel for clients and executives.• Created presentation materials for CEO for various conferences and meetings.• Created Power Point presentations and presented to board members at year end revenue and growth meetings. Presentations were created using information gathered during cold calls to clients to follow up on their experiences as well as data collected from revenue worksheets.• Created handouts for revenue and data heavy presentations.

Research current gaming trends in order to cater our service and merchandise to what the market needsHandle any customer concerns, complaints and questions regarding service, merchandise and processed orders.Change focus between merchandising, customer service, stocking and marketing as needs of the store fluctuate during shifts.Assist in expanding merchandise beyond video games based on research into merchandise in the market.

Build and createplanograms suited to customers’ vision and needs as well as execute planograms on the store floor during regular business hours while still providing customer assistance.Create gift baskets and other gift items on the spot based on clients needs and interests.Manage inventory and orders to ensure accurate delivery and level of stock.Sell and add on to various transactions while providing high quality customer service tailored to each client.

Provide heavy administrative and reception support to dean and other administrative staff including, but not limited to, switchboard operation, message dictation and greeting visitors.Create and manage museum inventory, student thesis database, and newsletters.Design Power Point presentations for upcoming events, meetings, and student orientations.

Create and organize files for open and closed insurance claims. Proper disposal of outdated claims.Schedule and manage client meetings with CEO.Oversee all company revenue including accounts payable and monetary accrual from clients and agencies.

Phd, Forensic Psychology

Activities and Societies: Psi Chi National Society of Leadership and Success (NSLS)

Master Of Science - Ms, Forensic Psychology, 4.0

Activities and Societies: Psi Chi National Society of Leadership and Success (NSLS)

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Vice President and Publicist of The Gaming Club Liaison to Nerd Network Contract Writer for Appalachian State.

Bachelor Of Arts (B.A.), Psychology