Haley Bloom Email & Phone Number

• Creatively organizes activities and events to develop community connections and create a memorable experience.
• Engaged Alumni, Staff, and Community members through design, promotion, and execution of special events, ranging in size of 20-300.
• Raised over $65K in fundraising in the first year as Lead, during COVID.

Tampa, Florida, US

• Reshaped curriculum under guidance of Academy President to ensure student success
• Created program manuals and documents to enhance learning experience
• Brainstormed solutions with team to build a more engaging and effective student educational experience
• Tailored marketing campaigns to attract future students

Online Training & Mentoring, US

• Coordinated training cohorts between instructors and international students.
• Prepared and maintained online classrooms, including 30 live trainings and 10 e-courses throughout each year.
• Led live orientations for new training courses and new members.
• Provided exceptional member support, including emails, phone calls, and monitoring member progression towards certification.
• Built and supported the community by organizing virtual events for members, and networking members together.
• Analyzed community engagement trends, leveraging findings from members, improving, and implementing better tactics to create higher member retention.

San Francisco, CA, US

• Demonstrating legendary customer service/customer satisfaction practices to assure repeat business
• Trained seasonal staff to meet company requirements
• Lead in a Jr Chef Cooking class teaching a variety of kitchen techniques to children ages 2-13

• Assisted the Senior Property Manager in management aspects of the 250,000 sq. ft. retail center including audits, inspections, accounts receivable, tenant relations, vendor relations, marketing and special events
• Lead marketing campaigns and special events projects that drove retail sales up 20% within three months

London, GB

• Reported directly to the Director of Contracts compiling & editing reports for executive management
• Developed and maintained Contract Department spreadsheets for more efficient document retrieval
• Coordinated meetings, interviews, appointments, events and other similar activities for two directors, including travel arrangements and reconciling expense reports, saving time and costs
• Led waste reduction effort by eliminating outdated records by 44% driving down storing costs
• Served on Safety Team and Special Events Team, creating ideas
• Worked on Lean Team with HR to streamline on-boarding by minimizing the time by a week, before new employees were productive members of their new work group

Washington, District Of Columbia, US

Organized a two day project, with a Contractor and team of 20 volunteers, to build an awning, paint the exterior and paint the interior of a group home for boys.

• Coordinated 8+ labor crews for installations to ensure accurate on-time completion of projects
• Managed projects from start to finish, ordering product, checking product arrival, ensuring installations ran smoothly meeting customer satisfaction
• Mediated conflicts among employees and vendors utilizing diplomacy to resolve issues

• Organized documentation systems, bringing time saving efficiency to the document search
• Directed work of four assistants, while reporting to the President and VP, ensuring work efficiency in a fast-paced environment

• Served as liaison between residents and property manager, resolving important matters quickly and efficiently
• Developed effective property marketing that maintained a high occupancy of quality residents and increased resident retention

• Managed a multi-line phone system and maintained personnel directory for accurate call routing
• Assisted HR Manager with general administrative support saving time and costs

• Mentored student with special needs to assist in building developmental skills
• Collaborated with team, creating highly specialized individual educational plans for student
• Assisted Lead Teacher in implementation of Kindergarten curriculum for 18 students

Dallas, Texas, US