Haley Rowan
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Haley Rowan Email & Phone Number

Senior Customer Experience Manager | Women@Brightcove Employee Resource Group Chair at Brightcove
Location: Denver Metropolitan Area, United States, United States 10 work roles 2 schools
1 work email found @wowza.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email h****@wowza.com
LinkedIn Profile matched
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Current company
Brightcove
Role
Senior Customer Experience Manager | Women@Brightcove Employee Resource Group Chair
Location
Denver Metropolitan Area, United States, United States

Who is Haley Rowan? Overview

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Quick answer

Haley Rowan is listed as Senior Customer Experience Manager | Women@Brightcove Employee Resource Group Chair at Brightcove, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at wowza.com and a matched LinkedIn profile for Haley Rowan.

Haley Rowan previously worked as Senior Customer Experience Manager at Brightcove and Senior Customer Success Manager at Wowza. Haley Rowan holds Bachelor'S Degree, Criminal Justice from Johnson & Wales University.

Company email context

Email format at Brightcove

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{first}.{last}@wowza.com
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AeroLeads found 1 current-domain work email signal for Haley Rowan. Compare company email patterns before reaching out.

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Profile bio

About Haley Rowan

I worked as a Process Server and Investigator for a Private Detective before graduating from JWU with a Bachelor’s Degree in Criminal Justice. I then worked as a Legal Assistant & Investigator at an esteemed law firm for 2 years before deciding that I wanted to explore careers outside of the Criminal Justice field.I became a State-Licensed Property & Casualty Insurance Agent with a knack for helping customers resolve billing issues. I became the agency’s Service Manager just 9 months after starting there.I then joined Wowza in 2018 as a Tier 1 Billing Agent. I quickly worked my way up to being a Tier 2 Billing Agent before moving to our Customer Experience Team and handling complex customer service matters. I then helped pioneer the start of the Customer Success Team at Wowza, where I later became a Senior Customer Success Manager.

Listed skills include Research, Written Communication, Microsoft Office, Time Management, and 12 others.

Current workplace

Haley Rowan's current company

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Brightcove
Brightcove
Senior Customer Experience Manager | Women@Brightcove Employee Resource Group Chair
Website
brightcove.com
AeroLeads page
Company profile
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10 roles · 15 years

Haley Rowan work experience

A career timeline built from the work history available for this profile.

Senior Customer Experience Manager

Current
Brightcove

Boston, Massachusetts, US

Aug 2023 - Present

Senior Customer Success Manager

Wowza

Lakewood, Colorado, US

Sep 2021 - Jul 2023

Customer Success Manager

Wowza

Lakewood, Colorado, US

Sep 2020 - Jan 2022

Customer Experience Agent

Wowza

Lakewood, Colorado, US

Jan 2020 - Aug 2020

Billing Specialist

Wowza

Lakewood, Colorado, US

Oct 2018 - Jan 2020

Legal Assistant And Investigator

Kln

As a Legal Assistant and Investigator for the Intake Department, my responsibilities included:Conducting intake interviews with potential clients, maintaining correspondence with current clients, training temporary employees and interns, drafting requests and gathering evidence for the attorneys to use during trial, drafting witness statements, and.

Apr 2015 - Feb 2017

Investigative Assistant

Metro Intelligence Agency
  • As an Investigative Assistant at Metro Intelligence Agency, I:
  • Researched and reviewed case details for independently owned private investigation firm
  • Performed skip traces and background checks, utilizing various databases as well as social media
  • Made district and county court filings; routinely interacted with law enforcement professionals, court personnel, records offices, and the United States Postal Service
  • Participated in undercover and surveillance operations, wrote surveillance reports, interviewed witnesses
  • Performed over 250 services of process of legal documents throughout the Denver metro/Front Range area
2013 - 2014 ~1 yr

Lead Work Study Assistant (Criminal Justice Department)

Johnson & Wales University

Providence, Rhode Island, US

  • As the Lead Work Study Assistant for Johnson & Wales University Denver's Criminal Justice Department, I:
  • Performed research, created monthly programming, and planned events for the head of the Criminal Justice Department
  • Raised awareness of crime prevention statistics and initiatives
  • Managed multiple social media accounts
2011 - 2014 ~3 yrs
Team & coworkers

Colleagues at Brightcove

Other employees you can reach at brightcove.com. View company contacts →

JL Jon Lidaka Jon Lidaka Colleague at Brightcove Raleigh, North Carolina, United States, United States View → AR Alexandre Reis Alexandre Reis Colleague at Brightcove Funchal, Madeira Island, Portugal, Portugal View → AP Alekhya Penigalapati Alekhya Penigalapati Colleague at Brightcove Cary, North Carolina, United States, United States View → SA Shwetha Anandan Shwetha Anandan Colleague at Brightcove Concord, New Hampshire, United States, United States View → FZ Fatima Zaidi Fatima Zaidi Colleague at Brightcove United States, United States View → AG Adam Goldberg Adam Goldberg Colleague at Brightcove Austin, Texas, United States, United States View → KL Kana L. Kana L. Colleague at Brightcove Sacramento, California, United States, United States View → NK Narender Kumar Narender Kumar Colleague at Brightcove Rewari, Haryana, India, India View → TK Toshio Kuniya Toshio Kuniya Colleague at Brightcove Kawasaki, Kanagawa, Japan, Japan View → JH Julian Humphryes Julian Humphryes Colleague at Brightcove London, England, United Kingdom, United Kingdom View →
2 education records

Haley Rowan education

Bachelor'S Degree, Criminal Justice

Johnson & Wales University

Education record

Evergreen High School
FAQ

Frequently asked questions about Haley Rowan

Quick answers generated from the profile data available on this page.

What company does Haley Rowan work for?

Haley Rowan works for Brightcove.

What is Haley Rowan's role at Brightcove?

Haley Rowan is listed as Senior Customer Experience Manager | Women@Brightcove Employee Resource Group Chair at Brightcove.

What is Haley Rowan's email address?

AeroLeads has found 1 work email signal at @wowza.com for Haley Rowan at Brightcove.

Where is Haley Rowan based?

Haley Rowan is based in Denver Metropolitan Area, United States, United States while working with Brightcove.

What companies has Haley Rowan worked for?

Haley Rowan has worked for Brightcove, Wowza, Ullrich Insurance Agency, Kln, and Metro Intelligence Agency.

Who are Haley Rowan's colleagues at Brightcove?

Haley Rowan's colleagues at Brightcove include Jon Lidaka, Alexandre Reis, Alekhya Penigalapati, Shwetha Anandan, and Fatima Zaidi.

How can I contact Haley Rowan?

You can use AeroLeads to view verified contact signals for Haley Rowan at Brightcove, including work email, phone, and LinkedIn data when available.

What schools did Haley Rowan attend?

Haley Rowan holds Bachelor'S Degree, Criminal Justice from Johnson & Wales University.

What skills is Haley Rowan known for?

Haley Rowan is listed with skills including Research, Written Communication, Microsoft Office, Time Management, Leadership, Customer Service, Investigation, and Teamwork.

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