Haley Standridge Email & Phone Number

Irving, Texas, United States

Dallas, Texas, United States

Irvine, California, United States

Monitored overall processes and oversaw a cross-functional team while spearheading strategic initiatives to drive continuous process improvement. Collaborated with business leaders to accurately capture business requirements/processes and identify performance gaps and non-value added steps. Established and built relationships with assigned customers, responded to inquiries and collaborated with cross-functional departments to ensure a seamless customer experience and drive revenue. Extracted, analyzed, and transformed raw data into meaningful reports and provided compelling recommendations for key stakeholders to ensure a seamless customer experience and drive operational excellence. Created report dashboards for business leaders to monitor critical metrics, Standard Operating Procedures, and training materials. Assisted in ad-hoc projects as requested, prioritized accordingly to meet all deadlines.

Dallas, Texas, United States

Led routine HR operations, analyzed and addressed staffing needs and ensured professional, work-focused, and organized atmosphere. Responded to all employee and business leader inquiries in a timely manner. Conducted ad-hoc analysis to effectively identify areas of improvement. Facilitated top management with employee relations improvement, interviewing and selection, performance management, and employee development. Conducted onboarding meetings to discuss employ policy, benefits, and compensation.

Dallas, Texas

Ensured best-in-class customer services in day-to-day operations. Monitored employee productivity to ensure adherence to all company values and protocols, identified any obstacles to performance and implemented performance improvement plans. Executed all hiring decisions and assist with recruiting, onboarding, and staff training initiatives.

Dallas, Texas

Directed the planning, conduction, and execution of interviews to identify new employees, while actively selecting leadership among current staff to advance individual career growth.

Dallas, Tx

Collaborated with an interdisciplinary team to administer and execute expert customer service to all clients. Took initiative to identify, mitigate, and resolve complex customer issues, implementing individualized solutions to ensure high levels of customer satisfaction and retention.

Frisco, Tx

Directed daily departmental operations, spearheading all aspects of staff recruiting, hiring, and training. Completed all operational scheduling to ensure staff availability during peak hours of business to increase revenue.

Dallas, Tx

Assisted the department manager to meet business plans, execute corporate vision, and analyze data to enhance product selection and ultimately customer experience.

Dallas, Tx

Learned about the business of fashion and how to effectively run a business and inspire results.