Haley Trahan (Roszel), Mba Email & Phone Number

Tulsa, OK, US

Tulsa, Oklahoma, United States

• Project Management – overseeing the project lifecycle with a focus in risk reducing information security projects.

• Service Desk Technician – answer inbound calls to troubleshoot real time customer issues
• Deskside Technician – Work inbound ServiceNow tickets submitted to the Service Center Queue
• Deployment Technician – Configure and deploy equipment and machines to customers
• Cyber Emergency Response Team - reviewed and remediated incoming cyber alerts from network and exchange traffic
• Access Provisioning Analyst - handle end to end security access provisioning and account terminations

Oklahoma City, Oklahoma Area

• Collaborated in the creation of technical policies, standards, and controls
• Responsible for cloud vendor security assessments
• Aided in making the transition to SharePoint Online easier for the security department

Norman, OK

processing applications, setting up interviews, interviews, and the hiring or rejection of over 100 applicants for the phone program.

Crimson Crimson Callers

Overseeing a team of more than 60 students for the University of Oklahoma working to raise over $1 million annually. Manage the contact between these callers and our alumni ensuring goals are reached. creating and submitting payroll documentation, report creation and analysis, nightly log compiling, fiscal projections compiling.Reorganized the way we.

Responsible for reaching out to alumni over the phone to engage them with the University. Raised over $70,000 for students.

Norman, OK

Tulsa, Oklahoma Area

• Project based internship to help implement ServiceNow GRC module with NIST Cybersecurity Framework and Targa Sox controls, Targa’s personal policies, and registered risks with process automation and ticketing system
• Assisted with penetration test, vulnerability scanning, and remediation

Master Of Business Administration - Mba, Cyber Security

Bachelor'S Degree, Management Information Systems, General