Haley Whittington Email & Phone Number

Houston, Tx, Us

Spring, Texas

• Directly assisted CEO in day-to-day operations to ensure an efficient and productive business workflow• Completed 90% of administrative tasks for the CEO, including managing an active calendar of appointments, drafting email correspondence, tax preparations, meetings, travel, and more• Handled executive communication by shielding calls and responding to over 300+ weekly emails• Researched, prioritized, and followed up on 100% of incoming issues and concerns addressed to the CEO… Show more • Directly assisted CEO in day-to-day operations to ensure an efficient and productive business workflow• Completed 90% of administrative tasks for the CEO, including managing an active calendar of appointments, drafting email correspondence, tax preparations, meetings, travel, and more• Handled executive communication by shielding calls and responding to over 300+ weekly emails• Researched, prioritized, and followed up on 100% of incoming issues and concerns addressed to the CEO and determined the appropriate course of action• Liaison between our company and the Head of Purchasing, Project Managers, Area Managers, and Divisional Presidents of National builders• Processed weekly payroll of 60+ 1099 contractors & W2 employees• Budgeted weekly payables to lower the AP balances by 18% over 3 months• Filed and processed payments for different tax types for the company including 940, 941, 1040, TWC quarterly, and EFTPS• Performed all reconciliations of bank statements and credit card statements across 10+ accounts• Bookkeeping experience in processing and minimizing AP & AR aging reports, generating general ledgers, balance sheets, journal entries, generating financial reports, processing credits & debits, receiving payments, drafting and posting invoices, performing collections, sales tax and chart of accounts• Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper coding• Directed and controlled benefit programs for all employees including PTO, medical, vision, and dental packages• Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies• Maintained updated employee files, oversaw the onboarding of new hires, handled unemployment benefits claims and workman compensation procedures• Spearheaded multiple scheduling/dispatching program integrations and transitions to modernize office personnel capabilities and optimized capital for the Company Show less

Houston, Texas Area

• Account manager of the in-house freight division at Pilot Freight Services• Collaborated in the launch of the interactive dispatch software• Spearheaded the in-house Xlr8 freight department at an International logistics company – Kuehne + Nagel• Streamlined the onset of the drayage department• Administered pristine customer service to homeowners, businesses, and National branches• Facilitated pick-up and delivery services to and from International and Domestic… Show more • Account manager of the in-house freight division at Pilot Freight Services• Collaborated in the launch of the interactive dispatch software• Spearheaded the in-house Xlr8 freight department at an International logistics company – Kuehne + Nagel• Streamlined the onset of the drayage department• Administered pristine customer service to homeowners, businesses, and National branches• Facilitated pick-up and delivery services to and from International and Domestic airlines• Generated daily/weekly/monthly revenue reports• Provided logistic services for large corporations and distribution locations – Baker Hughes/GE/Shell Oil Refinery/Wal-Mart/Amazon/Adidas Show less

Waller, Tx

• Educated new hires and created training templates for employees and distributors• Managed multiple independent distributor accounts – all GCC locations including Canada/Standard Supply/Jackson/Johnstone/PTAC division• Exhibited exceptional customer service• Headlines conference call training sessions for distributors, contractors, and sales reps• Stayed up to date on factory announcements and recalls and properly communicated all changes to customers and controlled… Show more • Educated new hires and created training templates for employees and distributors• Managed multiple independent distributor accounts – all GCC locations including Canada/Standard Supply/Jackson/Johnstone/PTAC division• Exhibited exceptional customer service• Headlines conference call training sessions for distributors, contractors, and sales reps• Stayed up to date on factory announcements and recalls and properly communicated all changes to customers and controlled accounts• Exceeded daily, quarterly, and annual goals for job performance• Handled high volumes of emails, warranty claims, and calls• Performed audits ensuring fraudulent claims and quality performance for contractors and distributors• Consistently utilized Microsoft Excel generating various reports, pivot tables, and databases• Expedited resolutions to escalating situations between agents and homeowners, service providers, and distributors• Evaluated continuous process improvements of existing systems from top to bottom optimizing and improving the warranty process and other processes• Processed ownership and improvement of all warranty processes, systems, procedures, and training Show less

Houston, Tx

• Top-producing stylist at location• Strong communication and customer service skills• Extensive knowledge of hair care products and techniques• Built and maintained strong relationships with clients, and ensured they were satisfied with the services provided• Maintained clean and organized workspace• Assisted in direct marketing campaigns to increase salon visibility and attract new clients• Managed client appointments and ensured timely service delivery• Achieved… Show more • Top-producing stylist at location• Strong communication and customer service skills• Extensive knowledge of hair care products and techniques• Built and maintained strong relationships with clients, and ensured they were satisfied with the services provided• Maintained clean and organized workspace• Assisted in direct marketing campaigns to increase salon visibility and attract new clients• Managed client appointments and ensured timely service delivery• Achieved high client retention rates through exceptional customer service• Achieved monthly sales targets for product promotions Show less

Houston, Tx

• Provided high-quality hair styling and makeup services for an up-and-coming salon• Strong communication and customer service skills• Extensive knowledge of hair care products and techniques• Built and maintained strong relationships with clients, and ensured they were satisfied with the services provided• Maintained clean and organized workspace• Acquired and retained notable clientele, such as the Texas Copperhead Dancers (2008) and the Houston Aeros Dancers (2008 and… Show more • Provided high-quality hair styling and makeup services for an up-and-coming salon• Strong communication and customer service skills• Extensive knowledge of hair care products and techniques• Built and maintained strong relationships with clients, and ensured they were satisfied with the services provided• Maintained clean and organized workspace• Acquired and retained notable clientele, such as the Texas Copperhead Dancers (2008) and the Houston Aeros Dancers (2008 and 2009)• Styled hair and makeup at local charity and community events, such as the North Cypress Medical Center Project Pink event (2009) and the Cy-Fair Chamber of Commerce Business Expo (2008 and 2009)• Promoted to Senior Stylist within 6 months by leading teams in highest revenue, product sales, and client retention Show less

San Marcos, Tx

• Exceeded all weekly and monthly sales goals regularly• Built and maintained strong relationships with customers through exceptional customer service• Assisted sales teams in achieving company sales goals• Maintained knowledge of products and promotions to provide accurate information to customers• Processed transactions accurately and efficiently using Point of Sale (POS) system• Maintained cleanliness and organization of the sales floor

Houston, Tx

• Handled and expedited incoming calls for multiple phone lines for multiple brokers• Frequently utilized Microsoft Excel to perform various administrative tasks• Performed cold calls and lead generation by phone, email, and web services to bring in potential customers• Scheduled appointments, meetings, and conferences for high-level executives• Maintained and organized office files• Prepared new client packets for client onboarding• Managed direct mail marketing for… Show more • Handled and expedited incoming calls for multiple phone lines for multiple brokers• Frequently utilized Microsoft Excel to perform various administrative tasks• Performed cold calls and lead generation by phone, email, and web services to bring in potential customers• Scheduled appointments, meetings, and conferences for high-level executives• Maintained and organized office files• Prepared new client packets for client onboarding• Managed direct mail marketing for brokers Show less