• Managed key UCAN/UK clients including McKinsey & Company, Google Cloud, Mandiant, Hornetsecurity, Matillion, Templafy, and Girl Scouts San Diego• Developed, set up, launched, and monitored $100-200k monthly budget paid social marketing campaigns• Led, drafted, and published editorial content calendars, social media posts, and creative assets across platforms for B2B and B2C clients• Tracked, analyzed, and reported organic and paid social data to optimize current and future campaigns• Created, executed, and managed PR, organic, and paid campaigns to promote product and report launches, thought leadership, and major announcements• Consulted prospective and current clients on best social media practices through presentations, workshops, and data reports• Liaised between clients and in-house editorial and design teams on a daily basis• Pitched new business to prospective and current clients• Trained and upskilled junior team members

• Recognized as December 2022’s Battenhaller of the Month• Presented ‘Asia and everything apps’ at Battenhall Trends event to current and prospective clients in London, UK• Drafted, scheduled, and published social media posts and asset copy across platforms for a range of external clients in consulting, cybersecurity, technology, and entertainment• Developed and managed paid ad campaigns across LinkedIn, Twitter, Meta, and TikTok• Project managed design trackers, paid advertising campaigns, and writing teams through Notion and Asana• Drafted and pitched press releases• Hosted external and internal content strategy and social media workshops• Conducted performance reports on supported channels• Served on the Battenhall Social Taskforce, Diversity & Inclusion Taskforce, and Innovation Taskforce

• Processed international student and resident alien applications• Assisted international students, applicants, and families through email, phone, and social media correspondence• Sent admissions marketing emails to prospective students via Salesforce and email• Drafted and sent official press releases on behalf of office• Created social posts, graphics, brochures, video

Broadcast production for Pitt Athletics (basketball, soccer, baseball, volleyball)• Queued scoreboard show video packages and graphics• Coordinated media breaks and game reviews• Conducted in-game replays and player packages

Supervise food/alcohol production and handling during game and concert times: InSeat at PPG & PNC Park, North Club at Heinz Field• Led teams of five to 40• Conducted event inventory audits• Handled customer service or employee issues• Basic IT in Tapin2 and MICROS System• Designed food and drink menus

Edit variety of veteran-related videos; video editing intern through the U.S. State Department’s Virtual Student Foreign Service

Sell box office tickets; work in concessions stand sales; clean theaters; work in customer service; train new employees in all of the above