Dan Smith Email & Phone Number

UK-based B2B energy and billtech start-up, acquired by Squeeze in 2023.

Boca Raton, FL, US

Responsible and accountable for the concept-to-launch product lifecycle management across a variety of verticals including property and casualty insurance, mortgages, and telecom. Lead the design of new products from the ground up, expand product depth, and increase customer engagement through transactional customer communications in a start-up.

Boca Raton, FL, US

Mclean, VA, US

Responsible for leading a team delivering lending products. Our team drove new product development and insight-centric capabilities across the customer journey from acquisition to servicing.

Sydney, New South Wales, AU

Responsible and accountable for leading a team of design practitioners across the arenas of Applied Research, UX/UI Design and Industry Partnership Design. Our Human Centred Design (HCD) team focuses on the behavioural insights that emerge from deep investigation into the values, motivations and beliefs to deliver meaningful innovation and proven revenue.

Sydney, NSW, AU

Responsible for building advocacy and leading customer-centric design for the fastest growing and largest agile delivery program within Westpac. My specialty is innovating to design the future of customer acquisition and on-boarding with a secondary focus on product development to increase customer retention across all channels.My team is currently.

Sydney, NSW, AU

As a lead representative of the customer experience (CX) team, I am responsible for planning and managing customer-centric design strategy across multiple Westpac product suites, including: Home / personal loans, credit cards, savings / checking accounts and wealth management. I also consult on the strategic direction and approach of the CX team's projects.

Paris, Ile De France, FR

Front Foot is a leading digital solutions company that specializes in providing mobility services to corporations and government organizations within the Publicis group. Clients: Betfair, KPMG, Zurich.Betfair – Mobile betting site:Worked directly with Betfair’s software development team to rapidly prototype interface solutions and recognize work-flow.

New York, NY, US

Visually identified deficiencies in the current client facing experience. Studied, documented and created customer journeys to visualize the current problem space. Architected and proposed a new dynamic journeys, built out the whole experience in mock up format in order to test the new flow and functionality with 18 of Kaspick’s clients. Upon approval of.

Serving as a Product Owner, User Experience Designer and Design Director, I led the effort to develop and design a secure wiki for the Public Utilities Commission of San Francisco. This wiki is structured to provide fifteen divisions of the Public Utilities Commission, a virtual home-base for document storage, departmental knowledge and access to all other.

Berkeley, CA, US

Course instructor at UC Berkeley’s Hass School of Business in the fundamentals of creating simplified, consistent content structures for MBA students to publish newly formed hypotheses.

Awarded the Ethics of Excellence Award for distinguished quality achievement and creative leadership for inception and product design of Disneytravelagents.comLed a UX team in the development of a service and sales product experience, graphic design and marketing for multinational offering for:disneytravelagents.com (USA)disneytravelagents.ca.

New York, NY, US

Designed the concept and contributed to a multi-disciplinary team to produce the first website for arcsight.com (now owned by Hewlett Packard), an internet security firm based in Sunnyvale, CA.Originated concepts, created storyboards, executed presentations and created online banner advertisements.Composed music for a Flash interstitial advertising Hewlett.

Certificate Of Executive Leadership

Bfa, Graphic Design, Web Design