Senior Manager
CurrentExpand ES Consulting potential in the areas of team capability, service excellence, and market leadership.Key Responsibilities:-Direct consulting projects and ensure customer satisfaction.-Provide guidance to a team of consultants & analysts, and develop their consulting skills.-Develop consulting methodologies & tools.-Identify current and future business opportunities.-Strengthen and maintain client relationships.-Design operational models and manuals for… Show more Expand ES Consulting potential in the areas of team capability, service excellence, and market leadership.Key Responsibilities:-Direct consulting projects and ensure customer satisfaction.-Provide guidance to a team of consultants & analysts, and develop their consulting skills.-Develop consulting methodologies & tools.-Identify current and future business opportunities.-Strengthen and maintain client relationships.-Design operational models and manuals for Offices of Business Process Management (OBPMs).-Run and facilitate process improvement projects (PiPs) using SprintPiP methodology.-Design and analyze process measurements (KPIs).-Document business processes and its related artifacts (policies, forms, work-instructions, etc.). Show less