Halim Zrafi, Mba, Csm Email and Phone Number
Halim Zrafi, Mba, Csm personal email
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Halim Zrafi, Mba, Csm phone numbers
I am an accomplished, forward-thinking business leader, Certified Scrum Master, and Certified Six Sigma Green Belt with a portfolio of success driving operations, revenue generation, customer success, and people leadership functions primarily within the transportation SaaS space. I can effectively collaborate on product teams, delivery data-driven insights, and advocate for alignment. Over my career, I have built a reputation for transforming business landscapes, fueling revenue trajectories, and building positive work cultures. I have proven achievements in defining vision, driving scalability, and formulating clear product strategy and roadmaps. Multilingual: fluent in English, French & Arabic. My areas of expertise include:Multi-Site Operational Excellence | Business Development | Strategic Planning & Execution | Client & Customer Success | Go-To-Market Strategy | 3rd Party Relations & Stakeholder Engagement | Standard Operating Procedures (SOPs) | Best Practices | Key Performance Indicators (KPIs) | Product Management | Automation | Product Launch | Commercialization | SLA Adherence | Business-To-Business (B2B) Sales | Performance Management | Team Leadership | Customer Acquisition | Mentoring & Training | KPI Analysis | Implementations | Project Management | Stakeholder Management | Market Analysis | Transportation Software
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Director Of OperationsAvaal Technology SolutionsRichmond Hill, On, Ca -
Operations ManagerAvaal Technology Solutions Feb 2018 - PresentVaughan, On, CaIn this role, I report to CEO/Founder of this industry leader in technology solutions & trucking software for account, freight management, and freight brokerages. I lead a team of 12-20 direct reports across project, programs, human resources, and sales and steer innovation, visibility, and policies to achieve exponential growth, transformation, and revenue generation. Additionally, I deliver new product offering/additional SKUs, technologies, and diversification across 3 sites in BC, MC, and the US. ***Value Added***✔Quadrupled revenue and expanded customer base 600% by refining business strategies, optimizing sales approaches, and expanding to new regions such as North America, MENA, and Asia.✔Tripled team, delivered skills training and fostered positive work culture.✔Drove ERP system integration that boosted operational efficiency by 30% and enabled smoother workflows.✔Piloted launch of AVAAL's collaborative tools, which led to 60% increase in user engagement and feedback.✔Rolled-out inaugural fuel card program, which produced sales of 1M+ gallons in first 3 months, courtesy of exclusive partnerships with top national truck stop networks.✔Founded brokerage divisions in North America and Asia, streamlined shipping process, reduced shipper-carrier communication
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Managing PartnerAlliance Luxury Transportation, Llc Aug 2015 - Jan 2018During my tenure here, I championed commercialization, sales, business development, and strategic planning for this luxury transportation services provider and led a team of developers in creating transportation software that was integrated with accounting software and HR tools. I drove data migration and implementation of SaaS solutions, provided training and end-user support, and delivered optimized cost structures, improved scalability, and increased productivity. ***Value Added***✔Managed 44 major corporate business accounts that generated $2.5M+ in yearly revenue. -
Operations ManagerYou Move Me Dec 2012 - Aug 2015Vancouver, British Columbia, Ca -
Project ExecutiveImagine Events (Spain) Mar 2012 - Dec 2012Madrid, Es -
Customer Success SpecialistAttijariwafa Bank May 2010 - Sep 2011Casablanca, Ma
Halim Zrafi, Mba, Csm Skills
Halim Zrafi, Mba, Csm Education Details
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Lsu ShreveportManagement Information Systems And Services -
Institut Des Hautes Etudes Commerciales De CarthageBusiness/Managerial Economics
Frequently Asked Questions about Halim Zrafi, Mba, Csm
What company does Halim Zrafi, Mba, Csm work for?
Halim Zrafi, Mba, Csm works for Avaal Technology Solutions
What is Halim Zrafi, Mba, Csm's role at the current company?
Halim Zrafi, Mba, Csm's current role is Director of Operations.
What is Halim Zrafi, Mba, Csm's email address?
Halim Zrafi, Mba, Csm's email address is ha****@****ail.com
What is Halim Zrafi, Mba, Csm's direct phone number?
Halim Zrafi, Mba, Csm's direct phone number is +171460*****
What schools did Halim Zrafi, Mba, Csm attend?
Halim Zrafi, Mba, Csm attended Lsu Shreveport, Institut Des Hautes Etudes Commerciales De Carthage.
What skills is Halim Zrafi, Mba, Csm known for?
Halim Zrafi, Mba, Csm has skills like Customer Service, New Business Development, Management, Leadership, Business Development, Strategic Planning, Sales, Marketing Strategy, Project Management, Marketing Communications, Negotiation, Marketing.
Who are Halim Zrafi, Mba, Csm's colleagues?
Halim Zrafi, Mba, Csm's colleagues are Vibisan V., Sanjay Srivastava, Kuljit B., Joyce Hearn, Harsh Kaur, Mannu Mehta, Bharat Malhotra.
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