Amber Hall Email & Phone Number

Calgary, Ab, Ca

Cochrane, Alberta, Canada

Cochrane, Alberta, Canada

Cochrane, Alberta, Canada

Cochrane, Alberta, Canada

Cochrane, Alberta, Canada

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Canada

- Oversaw and managed Canadian business unit operations & budgets for a non-for-profit association- Responsible for member outreach, education, Advisory Board and volunteers - Developed & maintained lucrative partnerships that created win-win results- Developed process guides and sales templates to support business objectives- Ensured desirable target audience registration numbers were achieved through member outreach and effective marketing campaigns through paid advertisements & social media channels- Developed & executed marketing timelines & content for newsletters, social media, and print ad’s- Contributed to leadership strategy team meetings & identified ways to increase efficiencies - Account Management for all contract deliverables related to sales sponsorship contracts- Responsible for business development & sales in North America with new & existing partners- Identified prospects and built sales pipelines- Prepared pitch decks, proposals, and tracked sales efforts & outcomes- Ensured closure of sales, provided contract support and tracked accounts receivables- Seek innovative solutions to deliver unique and memorable event experiences for delegates- Project managed and designed all regional events from concept to execution including venue sourcing, sales & sponsorship, determined content topics, speaker selection, designed event program & agenda, finalized logistics, coordinated volunteers, onsite execution, survey creation and post-event wrap-up- Execute industry educational & networking events for corporate buyers & industry suppliers- Present at ACTE & partner events

ACTIVE NETWORK, SUBSIDIARY OF GLOBAL PAYMENTS- Developed and executed on strategic plans with Leadership for the consolidation effort and merger of 3 companies into one travel policy, program and procedures- Implemented industry best practices for a global company with 13,000 employees- Identified areas of overlap and drove procurement efficiencies and savings, globally- Budget management and cost optimization- Project managed the split-off of a business sector post-acquisition - Designed the corporate communications plan and managed the change management process between subsidiary and parent company - Wrote RFP’s, analyzed project bids and negotiated terms with new suppliers- Negotiated contract renewals and inclusion of new parent company into existing contracts- Managed day-to-day travel operations for a publicly-traded and global payment solutions company- Provided admin support for OBT’s and reporting tools, created custom reports for stakeholders

Vancouver, Canada Area

BUSINESS UNIT SEPERATION FROM ACTIVE NETWORK- Consulted with the Executive & Administration team on best practices to implement and source a mandated travel management program for travellers based in North America & China- Designed and launched a corporate travel program, globally for a new SaaS company in USA- Project managed all deliverables for internal teams to ensure successful implementation of the program and all deadlines were met by internal & external stakeholders- Managed & created internal travel communications and change management process- Implemented and trained travellers and key stakeholders- Ensured traveller success and timely & effective customer service was provided- Managed supplier contracts, negotiations and implementation for all travel suppliers including; TMC/air/hotel/car partners

Vancouver, Canada Area

- Managed travel & event operations for a $6M Travel Program across North America- Assisted with travel reservations for 550+ global travellers - Managed internal travel communications and change management - Supplier consolidation, relations, contract negotiations and SLA’s- Wrote RFI’s, RFP’s, analyzing project bids and negotiating terms with new suppliers- Policy management and enforcement - Worked closely with Accounting/Finance personnel on the expense auditing process- Provided executive visibility on T&E Program and designed custom reports- Daily interaction with TMC and various travel suppliers to manage contractual SLA’s, account issues, resolutions, contracts, and strategic plans to align with business objectives - Presented on T&E Program, RFP’s, RFI’s, KPI’s and savings

Vancouver, Canada Area

Burnaby, Bc

- Event Management for employee training, conferences and incentive programs, globally- North American meeting coordination for Sales, Human Resources and Professional Services - Main point of contact for North American Travel Management companies & travel suppliers- Built and implemented a mandated travel program & multi-tiered policy and procedures guide- Project lead on the RFP process and selection of a new Global TMC - Responsible for the North American travel consolidation effort in 2013 from 5 TMC’s to 2 TMC’s- Successfully launched a new Travel Program including a new TMC, travel suppliers and policy to approximately 1000 travellers across North America o Within 30 days post-launch, company achieved a 75% OBT rate compared to 30% pre-launch, within 90 days hit 90+% OBT rateo Company maintained 92-96% OBT rate, with only a 6% leakage rate during my tenure- Managed travel operations & provided ongoing traveller, admin and manager support- Supplier contract negotiation for transient travellers, meetings, and employee incentives- Developed and wrote policy & procedures

Burnaby, Bc

- Event Coordinator responsible for global events up to 1200 delegates and taking the event from concept to execution. - Responsible for managing events for Sales, Leadership, and Human Resources. - Events included President Clubs for top sales performers, Training & Development workshops for new hires and sales teams, and all Leadership offsite meetings.

Burnaby, Bc

- Responsible for overseeing the office location, and support 300+ employees- Supporting the C-suite, Sales Executives and all Executive Assistants - Curating internal policy and procedural documents - Office event coordinating and leading fundraising initiatives - Contacting applicants and on-boarding new hires - Administrative duties included: reception, office/facility management, renovation project management, vendor management, data entry, record keeping, supporting H.R.

Vancouver, Canada Area

Bringing brands to life by creating memorable experiences and lasting impressions through interviewing of talented local Brand Ambassadors, onsite activations, product launches, and coordinating the Vancouver team roster to fulfil Tigris' client's needs.

“GBTA Ladders Program connects corporate travel leaders with industry newcomers to facilitate collaboration and mentorship.”The GBTA Ladders Program is a valuable opportunity to connect with industry peers and mentors from Travel Management Companies, Hotels, Airlines, Transportation companies, Banks and more. This program caters to newcomers to the Travel Industry as well as experienced travel professionals who want to network, learn and grow their careers.

Vancouver, Canada Area

Photographer for families, children and infants in our New Westminster studio. I also assisted in marketing campaigns, studio bookings and general studio maintenance.

Public Relations, Advertising, And Applied Communication

Event And Wedding Management

Courses Include: Human Resource Management Finance Intro to Business Business Ethics Media & Public Relations Sales & Marketing Mangement.

Event Planning