Andrew Hallberg, Mba, Pmp Email & Phone Number

Portland, Or, Us

Beaverton, Or, Us

Leading Program Management for Gen Ai and Machine Learning (ML) initiatives in Global Technology at Nike WHQ. In my role as Lead Program Manager AI/ML at Nike, I spearheaded the modernization of metadata and data architecture, as well as the development of a custom enterprise-wide productivity tool similar to ChatGPT. I led initiatives for Vendor tool implementation, Gen AI Intake and assessment, and customer service Gen AI tools/customer facing shopping tool. Additionally, I focused on enhancing search and personalization, image asset generation, and marketing copywriting. Programs Supported: -Internal ChatGPT Enterprise Tool-Metadata and Data Architecture Enhancement-Vendor Ai Solutions Assessment and Implementation-Customer Service Gen Ai Tools-Shopping Assistant Gen Ai Tools-Enhanced Search and Personalization-Marketing and Copywriting Gen Ai-Image Asset Generation and Enhancement-Enterprise Gen Ai Governance-Gen Ai Enterprise Platform and Data Products

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New York City, Us

• Building out the Enterprise Program Management Office to support the on-time delivery of strategic priorities resulting in a 20% increase in operational efficiency. • Provide Agile Transformation coaching and consulting to improve enterprise planning, processes and software delivery by 30% over three months. • Directed the on-time and on-budget delivery of a $1M digital magazine archive project over a span of 4 months.SAP and Oracle ERP Enterprise Software Solutions Consulting.

Beaverton, Or, Us

Global Technical Program Management - Nike WHQ - Retail and Digital Services, Omni channel, consumer services, chat, telephony, web, app and product management support.• Spearheaded the Nike Korea Global Expansion project for Consumer Services generating over $400M revenue and leading a global program team consisting of 15 scrum teams across consumer services, and 5 teams in Korean consumer operations. • Led Global Technical Program Management at Nike WHQ for Consumer Services , enhancing integration across Omni channel, customer service, post purchase, get help, chat, and telephony, resulting in a 25% uplift in operational efficiency.

Beaverton, Or, Us

Global Core Commerce - Agile Program Management - Nike Digital - Nike World HQ• Assumed the role of Interim Producer for Nike App and Nike.com Self-Service Design team, driving feature improvements that saw a 25% increase in user engagement and $45M increase in global revenue. • Stepped in as Interim Product Manager for Global Telephony Systems, streamlining processes which led to a 10% reduction in call handling time and a 20% improvement in system uptime.

Beaverton, Oregon, Us

Sr. Program Manager, Mastercard Credit Cards

Beaverton, Oregon, Us

Program Management for credit card portfolio and supporting fintech products. Nov '19 - Credit Card Product Manager and New Products Program Manager - Launched new FinTech IT Product expanding profits by $10M expected over 3 years. Oct '19 - Bank Relationship Manager for Celtic Bank( Interm Role) - $500M financial portfolio.Mar '19 -Successfully, launched 28 new credit card products in 2019 increasing profits by $2M per year.Oct '18 - IT Product Manager (3 months interim) for SaaS FinTech software and web app serving over 2M customers.

Oakland, California, Us

Regional Project Management, Technology, and Stakeholder Management.Implement new patient-facing video SaaS software improving the quality and operations of end-to-end care. Managing stakeholder communications and connecting patient care across different departments. Analyzing operational processes and incorporating new software into daily medical practice. Developing metrics and documenting measurable outcomes budgeting and change management for technology.IT Program Management for multiple iPhone application regional rollout.

Business, Technology, and Entrepreneurship Consulting. Product Management, Project Management, Program Management, Software delivery techniques, Agile delivery techniques.Help early stage companies with market fit, creating a financially strong business model, and raising capital from investors. Product Management, User Experience Testing, UX and UI design, SaaS, Website, Web App.Architecture, Development, Agile coaching.

Salem, Or, Us

“MBA students are embedded as active investing members in Angel investment groups throughout the Pacific Northwest; evaluating deal flow, performing due diligence and making investment decisions. Students work on a day to day basis with entrepreneurs, business leaders and management teams trying to identify great opportunities in which our Angel Fund invests.”

Portland, Or, Us

Uncovered a part failure and removed the option, saving the company $100,000/yr.Created a dashboard to visually display where action is needed for all departments in Operations. Expert on SAS reliability analysis and business analytics.Created a weekly metrics update on warranty claims for upper management.Provided support for global reliability issues across all departments as needed.

Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, Us

Responsible for Financial Aid, Admission, and Registrar customer service for the WSU branch campus in Vancouver, WA. Managed Financial Aid Office customer service during a time of crisis, where student activity had increased 500%. Established the Cougar Food Pantry in order to provide extra resources for students in need.Oracle PeopleSoft implementation at WSU - Supported Student Operations and Financial Aid

Certificate, Strategic Execution

Master Of Business Administration (M.B.A.), Finance, Operations, And Technology

Bachelor Of Arts (B.A.), Psychology And Digital Media

Web Development Bootcamp