Stackpoint is the first venture studio dedicated to building and investing in real estate technology companies.Our expert team of operators and in-house capital help founders focus on what matters and get ideas to market faster. We also partner closely with our industry-leading strategic investors to ideate and launch ventures.If you are a prospective founder, engineer, product manager, designer, marketer, researcher, data scientist or operations professional interested in partnering with us, we'd love to hear from you. Please contact us at hello@stackpoint.com

Responsible for all of Wayfair's global wallet and payments, fraud, and loyalty programs• Accountable for >$14B in transaction volume• Driving incremental profit through growth of strategic payment products such as co-brand credit cards, financing, BNPL, gift cards, rewards, store credit, and loyalty programs • Guiding a team of product leaders through vision, strategic pillars, organizational alignment and executive buy in, and mentorship and development

Responsible for >$1B portfolio and end to end experience of all strategic payment products (cobranded credit cards, BNPL, financing, gift cards, store credit, rewards) and loyalty, globally. • Developed new product vision and strategy, resulting in initiatives that drove an increase of primary KPI for portfolio 123% in first year in role• Lead six atomic squads comprised of PMs, Eng, Design, Content Strategy, Analytics• Oversaw on-time launch of key initiatives for Wayfair, including B2B financing program with Capital One, payments in physical retail, consumer financing personalization, tech transformation, contributing an excess of $50M revenue / year

Developed and lead strategic transformation and growth efforts that resulted in a 45% YOY revenue growth rate.Responsible for overall company growth strategy, digital channels, marketing, data, product development, platform and infrastructure, and annual budgeting and planning.• Oversaw implementation of a new ERP, WMS, and ecommerce system, including complete website rebuild.• Built entirely new martech stack, including data warehouse and BI system, to enable the connection of real-time data and insights with systems of engagement.• Drove product strategy and development for major company initiatives, including sophisticated ‘external inventory connector’ that allowed company to sell B2B sources of inventory to end consumers on site in real time, inclusive of product selection and pricing.

Responsible for digital product strategy, development, insights and roadmap.• Concepted, wrote PRD, and managed development and launch of a pay to play payments app to unlockcommercial accounts that require product subsidization.• Built financial model, logistics requirements and lead testing plan for national geo expansion.• Conducted market research, customer surveys, interviews and customer journals to develop insights drivencustomer experience strategy to align internal operations against brand strategy and pillars.• Developed UVP and go to market strategy for commercial channel and uncovered insights leading to thedevelopment of an AI based auto-fulfillment algorithm to strengthen value proposition for commercial accounts.

Responsible for designing and building the end-to-end customer experience for series-A stage smart-watch startup.• Created marketing and experience strategy and execution plan, including digital marketing, website optimization,content marketing, and CRM, and managed agency through brand campaign development.• Established customer insights program to inform strategy and product roadmap.• Launched retail relationships and developed sales training materials and process for retail expansion strategy.

Developed branding and positioning strategy and implementation for online wealth management startup.• Conducted customer research (VOC conversations, survey design and deployment, and social media tests), data analysis, and competitive analysis, resulting in unique value proposition (UVP) for Series B stage startup.• Authored deck and presented research, findings, and conclusive UVP to board of directors (including investors from Sequoia and Canvas).• Re-designed company website and established branding standards and materials for use across the organization.

Designed customer experience strategies for senior executives at 50 $1billion+ corporate clients in nine countries.• Planned strategy workshop from concept to client delivery alongside principal analyst. Assisted planning and delivery of customer journey and ecosystem mapping workshops at annual customer experience conference.• Shaped business case for placing utility company’s major website re-platform under its customer experience team. Client won $500,000 project, and was awarded 25% larger budget for 2013.

Managed 25-person event production department at leading flash-sale e-commerce company which grew 25 times to $500 million in revenues during tenure.• Awarded three promotions in three years, pioneering a new role as department manager.• Built and supervised highly regarded team of 18 full-time and seven temporary employees. • Reduced cost of producing an event by more than half, resulting in $4.5 million annual savings. • Established process and communication standards across merchandizing, operations, planning, and production departments, resulting in greater efficiency, higher productivity, reduced cost, and increased sales.

• Coordinated bidding and creative process with production companies, talent agencies, and post-production editors to produce TV and radio commercials for key accounts: Tyson Foods, TRUTH, Amtrak, and Citizens Bank. • Individually produced animated television commercial for Citizens Bank during first six months.

• Conducted red carpet interviews at Kennedy Center Honors and prepared Julie Chen for five in-depth honoree interviews. • Represented CBS News at political events in Washington, D.C., including five visits to the White House.