Halley Walters Email & Phone Number

Broomfield, Co, Us

Lafayette, Colorado, United States

Louisville, Colorado, United States

• Owned accuracy of system assets for all business units (domestic and international) as well as becoming point person for all questions around process and explanation of status• Developed audit standards and process for review and extension of assets for each contract• Trained new team members on requirements around changes and extensions of assets to be in alignment of the contract and system requirements• Core team member for all merger and acquisition M&A, integration activities into the Salesforce and CPQ ecosystems• Completed two M&A integrations in 2022• Internal Data Management and special projects point person:• Successfully reviewed all contracts set to expire, in Q3/Q4 2017, 2018, and Q3/Q4 2019 for contractual terms, billing viability and renewal requirements• 2019-2021 completed pipeline buildout - managed a team of four legal contractors (3 of them are now converted FTEs) in their daily research of historical contracts• Throughout 2022 became Contracting lead and point person for the largest repapering effort in company history

Maintain a group of customers by ensuring that they are engaged with the services that they subscribe to by preforming monthly/quarterly reviews with the customers to show utilization trends and the actions that can be taken to improve stats. Tracking required data in both Salesforce and Gainsight.• Assist with any day to day operations support and troubleshooting with the customer. • Directly works with Product Management, Renewals and Sales.

Louisville, Co

• Draft all new UAs, SOWs, amendments and addendums for the business.• Have worked with the Sales, Legal and Sales Operations teams to ensure the accuracy of new UAs, SOWs, amendments and addendums as they are being drafted as well as gain the appropriate approvals during the redline process from all levels of leadership (product management to C-Suite).• Trained and reviewed new team members documents for accuracy and provided on-going guidance with more complex or exception contracts for the finance, sales and billing teams.• Managed the customer requested RFP/RFQ process. • Assist with the implementation of the Apttus CPQ tool.

• Create and maintain the monthly variance to all contracted and growth deals.• Responsible for the maintenance of customer master data in Salesforce.com and Oracle eBS.• Maintain the Quota file and all operating systems with correct sales rep information.• Manage two, Biweekly Sales calls for over 100 people as well as maintaining the YTD call calendar for both Assistant Vice President’s.• Analyze the contracted variances, contract renewal and termination information and report to the Vice President of North American Sales.

• Responsible for all communications, to my assigned Customers, concerning billing, collections and contract clarification issues. Ability to communicate clearly and directly under, what can be, very difficult and sensitive situations.• Responsible for the creation and maintenance of customer master data in financial system• Detailed knowledge of GHX accounts that have gone into a past due status; work closely with Sales personnel in correcting customer delinquency issues and executing account disconnects when necessary.• I was the subject matter expert for the North American and European cash applications. This includes a strong working relationship with the Accounts Payable team and daily interaction with the Europe GL/Accounting team.