Mark Halliday Email & Phone Number

Centennial, Co

Developing shared services for DHI Group properties.

Greenwood Village, Co

- Website replatform project with responsive UI design on Oracle eCommerce suite (ATG/Endeca).- Website integration planning and execution in support of ATT/Aio acquisition of Cricket Communications.

Round Rock, Tx

Mergers and Acquisitions, 2011 - 2013- Defined repeatable processes for acquisition website integration and consolidation.- Performed due diligence assessments of website capabilities, platform, tools, processes, and supporting organizations.- Planned integration related to content tools and processes (CMS), SEO, analytics, eCommerce, customer portals, online support and any other web-based applications, supporting systems and services, and data migration.- Managed a matrixed team of about 20 Product Managers and Program Managers to execute integration activities in their respective areas of expertise.Director, Online Product Engineering, January 2010 - April 2011- Program managed a large SOA reconstruction program (Dell.com) that included creating reusable Commerce Services for Dell.com and other Sales tools.- First release of external integration platform exposing RESTful web services for 3rd party developers and business partners.- First release of platform and services to manage and display real-time inventory, integrated with Sales tools and online eCommerce systems, cart and checkout.- Evangelized tool and process improvements to help transition the Online Product Engineering organization from a traditional Global IT organization to a more efficient, agile, and customer focused software product development organization.

Scottsdale, Az

Responsible for all customer facing technology including:- Public website www.dhl-usa.com supporting over 12M visitors / month (peak).- Web-based applications - WebShip (over 4M shipments / month), ProView, Online Billing, and other customer self-service tools, over 8M tracking transactions / month.- PC-based applications (EasyShip product line – 4 versions from a common code base), over 18,000 installations creating over 20M shipments / month.- Integration technologies (XML web services and EDI) and specifications for 3rd party vendors and other business partners resulting in over 15M shipments / month.- Supporting back end services for all of the above applications.Assembled and managed a team of first class Product Managers whose duties include:- Competitive analysis- Creating and maintaining application road maps, feature and project prioritization- Compiling and documenting business requirements and specifications- Developing business cases- Developing, monitoring, and improving product performance metrics- Software development outsourcing and overall Program Management- Developing product documentation, training, and Marketing collateralMajor Accomplishments:- Founded the eCommerce Product Management group to support DHL’s expansion in the USA.- Staffed and managed a team of 25 Product Managers that planned and executed DHL’s global eCommerce road maps.- Led integration of Airborne Express acquisition with respect to eCommerce systems, technology, processes, and personnel. - Led a team of engineers and architects to redesign DHL's global web services infrastructure using a service oriented approach (SOA), including a complete implementation plan and business case.- Worked closely with other managers to define and implement product development process improvements that optimize the working relationship between Engineering, Product Management, and other business stakeholders.- Introduced agile development methodologies into DHL.

San Mateo, Ca

Arzoon developed Logistics Resource Management solutions that deliver visibility and control over inbound and outbound logistics, including international trade compliance. Arzoon was acquired by SSA Global, which was acquired by Infor (infor.com). The Arzoon solutions are SaaS (software as a service) applications and services implemented on a service-based J2EE & Oracle technology platform.VP Engineering, November 2000 - March 2002- Reported to CEO, advised senior staff on all technical matters, and helped to determine product strategy.- Assembled a first class team of developers and directed their efforts to deliver on aggressive schedules. Planned and executed four major and three minor releases of Arzoon’s enterprise supply chain management applications in two years. I’m proud to say that this was the most efficient and effective product development organization that I have been involved with to date.- Managed the IT department: corporate network, servers, and help desk for over 150 employees, as well as the Network Operation Centers for SaaS applications.- Managed the integration of From2 acquisition development staff and technology into Arzoon, bringing my engineering team up to 60.Director of Software Engineering, December 1999 - November 2000- Increased the product development team from 10 to 40.- Worked with staff of senior architects to design and optimize a high performance, scalable system that is flexible enough to handle the many complex business rules and relationships needed to solve supply chain execution problems for a variety of customers (multitenant).- Established coding standards and efficient, repeatable (largely automated) development and deployment processes that made extensive use of agile development methodologies, DevOps.- Designed the Network Operations Center and corresponding test environments.- Engaged and managed outside contractors.- Evaluated and integrated third party applications and tools.

San Mateo, Ca

Directed and mentored teams of developers working on client-server applications and web-based applications and services. Expert at Windows GUI design and development. Real-time financial market data acquisition and distribution.

Managed several concurrent research and development projects, and mentored development staff.

San Mateo, Ca

Berkeley, Ca

Houston, Tx