Lead the development, testing and maintenance of complex computer systems. Reviews project progress and provides technical advice to information technology management. • Coordinates the evaluation, testing and acceptance of long-range technology and/or application of agency software packages. Works directly with the agencies in the evaluation of numerous program specific software packages. Works with Business Analysts in identifying application requirements.• Provides technical advice and assists programmer/analyst personnel in designing, coding, testing and debugging applications. Identifies performance and/or technical issues affecting project progress and advises information management as to their resolution.• Serves as the project leader in directing and performing development, maintenance and installation of application software packages used by project personnel and user clients. Performs application configuration, the maintenance and design of application workflow.• Responsible for the resolution of problems encountered by project personnel for the applications used within the cabinet. Serves as project team contact for support provided by systems programmers, database analysts and programmer/analysts.

Led development and maintenance efforts for high priority information technology systems for the Kentucky Business One Stop Public and Agency Portals.• Functioned as a lead resource to analyze complex business requirements and establish technical requirements and functional design. • Coordinated the work of IT professionals to achieve project deadlines.• Served as project lead technical analyst for large-scale mission critical web-based development projects.• Worked with other technical resources within the organization and customers from various agencies in State government to define business needs, identify gaps in legacy computer-based systems within the agencies and establish technical requirements and design for new development.• Coordinated the evaluation, design, testing and acceptance of application software packages. • Responsible for the resolution of problems encountered by end users and/or project personnel for critical production systems.• Led the effort to prepare detailed technical documentation for complex computer systems.• Provided technical support to other members in the team to help resolve critical production issues for complex computer systems.

Supported the Kentucky Business One Stop Program initiative for upgrading of both internal and external portal platforms. Business Systems Analyst:• Performed analysis designed to influence business and analytic decisions that contribute to the growth of a profitable KYBOS Portal. • Responsible for transforming raw data into actionable insights to ensure cross-agency collaboration that effectively drives new business growth and provides continuous support to established businesses. • Acted as liaison among internal stakeholders to elicit requirements using interviews, document analysis, JAD sessions, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis for online platform applications.• Critically evaluated information gathered from multiple sources, reconcile conflicts and decompose high-level information into details, more specifically for creating Detailed Design Documentation.• Collaborated with and served as the liaison between business units, technology teams, support teams and the software development team.Testing Coordinator:• Coordinated enterprise testing and quality assurance approach across the organization with respect to KYBOS applications and infrastructure using standard software development and package implementation strategies. • Analyzed, coordinated and tracked testing efforts throughout project life cycle; including an executive dashboard to communicate testing status and results.• Created, maintained, and summarized QA related documentation and tracking to include test plans in accordance with project standards to meet organizational auditing requirements.• Assisted in quality assurance and defining testing strategy and risks. Provided significant contributions in the testing and debugging of new software or enhancements to existing software.

Managed multimillion dollar revenue stream for product throughput to ensure all products advanced through the necessary system and processing steps by providing continual improvements and solutions based on technical expertise and practical business process analysis• Directed release management functions for successful execution of software test plans, planning and coordination for monthly production deployments• Communicated plans, status, risks, and issues to higher levels of management. Identified opportunities for operation improvements through root cause analysis, which included researching, recommending solutions, gaining consensus with impacted teams and stakeholders and drive for organization adoption of complex issues• Motivated and managed a team of (15+) Technical Analysts, Quality Assurance and Release Management that supported JD Edwards and other proprietary business transactional and reporting applications • Produced and maintained project plans for RFCs by documenting approved scope, cost and schedule, attended weekly project checkpoints, provided budgetary and process reporting, supplied project metrics such as risk, issues and change support, all for senior management to show project execution and control. • Evaluated systems specifications and requirements as they related to operations by creating user stories, use cases, test plans and test cases for test readiness reviews to ensure compliance with component upgrades/builds and to provide technical expertise to core business processes.• Identified and documented functional and physical components (configuration items) of the ground segment system and ensured that changes were properly controlled during the life cycle of the system, effectively communicating the status of proposed and approved changes.

Digitized and analyzed coastal mapping data layers for improving shipping navigation and identifying obstacles.• Responsible for digitizing, editing and quality control of coastal map data layers used in navigational systems.• Created geo-referenced data layers that provided GIS derived products for risk analysis and research development.

Responsible for gathering, processing and converting geographic data into GIS layers for government contracts. • Maintained GIS databases and edited digital files for Digital Flood Insurance Rate Maps. • Participated as Field Assessor for characterizing stream and riparian zone habitat conditions, identifying erosion and pollution problems.

Reviewed and revised plots for potential factual, positional and attribute errors to provide a true-to-reality representation of the location and structure of the mapped environment.• Performed intensive and progressive work in GIS processing and data conversion in soil, woodland, parcel, water, sewage, base and topographic mapping.• Developed online platforms for co-working client project management for commercial/government consumers.