Head Of Customer Service
Current
2023 - Present
~3 yrs 5 mos
AeroLeads people directory · profile
Peter Hall Email & Phone Number
Head of Customer Service
at
MediCarrier AB
1 work email found
@philips.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Service
Location
Stockholm County, Sweden, Sweden
Who is Peter Hall? Overview
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Quick answer
Peter Hall is listed as Head of Customer Service at MediCarrier AB, based in Stockholm County, Sweden, Sweden. AeroLeads shows a work email signal at philips.com and a matched LinkedIn profile for Peter Hall.
Peter Hall previously worked as Head Of Customer Care (interim) at Apoex and Head of Customer Success at Påmind. Peter Hall holds Mathematical Computer Science from Växjö University.
Company email context
Email format at MediCarrier AB
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{first}.{last}@philips.com
86% confidence
AeroLeads found 1 current-domain work email signal for Peter Hall. Compare company email patterns before reaching out.
Profile bio
About Peter Hall
- 15 years of customer service experience. - 13 years of group and personnel responsibilities. - 9 years of experience of IT and Telecom. - 4 years of experience from finance- 3 years of experience from the home appliance sector, with B2C and B2B- Manager with full personnel responsibilities of teams with up to 80 employees.- University education in computer science.One of the things that drive me the most is to work with improvement, to set goals for improvement and to see them reached. I love the process of coming up with new ideas and new ways to do things, to challenge what is in place and could be improved, to think outside the box. I consider myself highly dedicated, ambitious and tireless in improving and increasing efficiency. To have many ideas and to be open to new ways of thinking and doing are my characteristics. I like a fast pace, to take initiative and to always be raising the bar is natural to me.Always committed and driven for improvement.
Listed skills include Leadership, Call Center, Voip, Sales, and 20 others.
Current workplace
Peter Hall's current company
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9 roles · 22 years
Peter Hall work experience
A career timeline built from the work history available for this profile.
Head Of Customer Care (Interim)
- Interim Head of Customer Care, managing customer service, customer success and business support- Project lead for insourcing customer service, recruiting new team and starting up inhouse customer service- Lead in acquiring and implementing omnichanel customer service platform
2022 - 2023
~1 yr
Head Of Customer Success
Inbound and outbound contact with Påmind's customers. Areas including customer support, sales and advising customers on how go get the best deal on their subscriptions, loans and insurances. Products ranging from mobile telephone and broadband, to home insurance and electricity. Being part of management team and app development in a start-up "everything is.
2021 - 2021
Head Of Contact Center Service
Head of Contact Center for region Northern Europe, which includes:- 80 employees- 4 Contact Center sites spread out through the region- Supporting mainly Nordics, but also Baltics- Dealing with all brands within the region and consumers, resellers and partners- Responsibilites ranging from call center, to field planning, claims, social media, etc- 24/7.
2018 - 2021
~3 yrs
Head Of Customer Service
Allra
Head of Customer Service reporting directly to CEO. Working within areas of pension, insurance, loan and savings. Tasks in department including:- sales, cross sales and up sales- head of products and product development - winback and anti churn- insurance broking- quality assurance- collection- claims handling- complaints handling- customer satisfaction.
2014 - 2018
~4 yrs
Customer Care Center Manager, Nordics
Responsible for the operations of the Nordic Customer Care Center by adhering to the defined processes and ensuring maximum customer satisfaction.This function is coordinating and leading the daily service. The Front Office part consists of Call & Dispatch and Remote Service. The Back Office consists of functions like Preventive Maintenance Planning.
2012 - 2014
~2 yrs
Manager - Technical Customer Support
Managing a 2nd and 3rd line technical support team consisting of 30+ support technicians. Taking care of daily operations meeting KPI targets, recruitment, budget, cost efficiency, performance review, personell development, coaching and leading.
2009 - 2012
~3 yrs
Team Leader - Technical Customer Support
Team Leader for Tele2's Technical Customer Support, residential internet and VoIP.
2006 - 2009
~3 yrs
Product Specialist / Duty Manager
Responsible for recruitment, education and internal certification of all support personell. Personell development, feedback, target adherence and quality assurance. Coordinating and being single point of contact for complaints, making sure helpdesk meets all SLAs, escalations, high priority cases, VIP customers and incident reports.
2004 - 2006
~2 yrs
1 education record
Peter Hall education
-
Växjö University
FAQ
Frequently asked questions about Peter Hall
Quick answers generated from the profile data available on this page.
What company does Peter Hall work for?
Peter Hall works for MediCarrier AB.
What is Peter Hall's role at MediCarrier AB?
Peter Hall is listed as Head of Customer Service at MediCarrier AB.
What is Peter Hall's email address?
AeroLeads has found 1 work email signal at @philips.com for Peter Hall at MediCarrier AB.
Where is Peter Hall based?
Peter Hall is based in Stockholm County, Sweden, Sweden while working with MediCarrier AB.
What companies has Peter Hall worked for?
Peter Hall has worked for Medicarrier Ab, Apoex, Påmind, Bsh Home Appliances Group, and Allra.
How can I contact Peter Hall?
You can use AeroLeads to view verified contact signals for Peter Hall at MediCarrier AB, including work email, phone, and LinkedIn data when available.
What schools did Peter Hall attend?
Peter Hall holds Mathematical Computer Science from Växjö University.
What skills is Peter Hall known for?
Peter Hall is listed with skills including Leadership, Call Center, Voip, Sales, Troubleshooting, Customer Satisfaction, Telecommunications, and Ip.
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