Sr. Data Center Solutions & Network Leader
Oakland, California, Us
Responsible for the design, implementation and support of PG&E's data centers, public and hybrid cloud service, and the communication infrastructure (radio, voice, and contact center) that interconnect hundreds of remote office and substation sites across thousands of fiber miles within northern California. • My Data Center teams managed the hybrid cloud, DevOps, compute, storage, database, middleware and workforce & client platforms across a variety of vendors.• My network teams supported the CUCM/UCCE , IP, FW and wireless infrastructure which are Cisco-based; radio and microwave technologies are GE and TAIT; and sonet & DWDM infrastructure is ALU & Sycamore. • My Tools Team supported a variety of network and data center tools for incident, problem and change mgt; configuration and advanced traffic engineering, collecting information from a variety of sources e.g. log, API, Wire, agent, synthetic transactions. Tool vendors include Extrahop, LiveAction, Nagios, Statseeker, BSM, SCOM/SCCM, Telenium. • I have an extensive knowledge and hands-on experience both developing and implementing service quality measures, ITIL & ISO standards, and performance metrics. • Technical Management -- Familiar with the entire stack: web servers, the application layer, caching, databases, network, data center infrastructure