Terry Hall's Location
Los Angeles, California, United States, United States
Terry Hall's Contact Details
Terry Hall work email
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Terry Hall personal email
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Terry Hall phone numbers
About Terry Hall
Proudly referred to as: "The Gordon Ramsay of the IT world...but with less swearing!" Terry is a highly innovative technology leader and visionary with the ability to solve the most intractable technology problems in record time. He has a history of outstanding success serving as both a high-level strategic executive as well as a 'hands-on' tactical IT consultant for enterprises large and small in industries including healthcare, entertainment, defense, utilities, education, retail, and others. Known for “making it happen” by leading from the front, Hall's stellar international career demonstrates capabilities for creating high-level partnerships, driving sustainable financial growth and competitive market positioning through demonstrated expertise in: • Enterprise Vision and Strategic Roadmapping • ITIL Service Management, TOGAF Enterprise Architecture • P&L Management, Forecasting, Risk Management, Project Delivery • Vendor Selection & Management/RFP/SLA/QoS • IT Talent Acquisition, Management and Development • Regulatory Compliance • Mergers & Acquisitions • Business Process Re-engineering • B2B SalesHands-on technical expertise includes:• Artificial Intelligence/Prompt Engineering • Enterprise Data Security/Disaster Recovery/Business Continuity • Public/Private/Hybrid Cloud Computing, Server Virtualization & Microservices Containerization, and DevOps • System Design/Engineering/Infrastructure Architecting • Heterogeneous Data Center and Network Operations • ERP, CRM, Enterprise Cloud and Desktop Applications • Microsoft 365 Rollout and product stack Global experience includes:USA • Canada • Mexico • China • Japan • Australia • India • United Kingdom • France • Germany • Belgium • Netherlands • IrelandDemonstrating a rare mix of "hands-on" technical skills, business management, strategic leadership, financial expertise and sales and marketing talent, Hall has an enviable track record of managing technical, operations and business development teams at the regional, national and international level, coupled with ‘big picture’ strategic thinking, responsible budgeting, and effective vendor management.
Terry Hall's Current Company Details
The Rdbc Group, Inc
'C'-level Executive / vCIO / vCTO /Hands-on Strategic IT & Business Consultant
Terry Hall Work Experience Details
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President, Cio & Principal ArchitectThe Rdbc Group, Inc Sep 2010 - PresentArtificial Intelligence...Cloud Services...Big Data...Mobile Computing...Data Security -- today's rapidly evolving IT challenges demand the most sophisticated solutions that reduce costs and risks while adding flexibility and scalability and driving business value. The RDBC Group has a track record of success in creating and deploying innovative technology solutions for companies around the world. Services encompass business analysis, system design, vendor selection and solution deployment. Through a structured series of methodologies The RDBC Group helps clients to quickly realize measurable business value and achieve a sustainable return on their IT investments. We deliver robust solutions that best leverage people, process and technology to solve critical business issues.
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Business Development ConsultantConfidential Apr 2024 - Aug 2024Retained to drive my client's business expansion through the creation of a Sales & Marketing function, with the objective of the acquisition of new clients and revenue growth from existing clients.
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It ConsultantPlanned Parenthood Los Angeles Feb 2017 - May 2017Los Angeles, Ca, UsFor fifty years, Planned Parenthood Los Angeles has had a mission to provide convenient and affordable access to a comprehensive range of high-quality, affordable, comprehensive reproductive health care and sexual health information to women, men, and teens, through a mix of patient services, education and advocacy. Due to a lack of in-house skills at a critical transitional period I was engaged to provide consulting and hands-on assistance in the following areas:• Transitional support and mentoring to a newly hired IT Director • Developing short, medium and long-term strategic goals• Systems security, including data-at-rest, data-in-motion, secure perimeter, and Active Directory policies• IT infrastructure audit, which led to over $100,000 in realizable savings through identifying buyers for obsolete equipment• 'Rightsizing' IT infrastructure and advising on hyper-converged and hybrid infrastructure as a future goal• Gap analysis -
Vice President Of Global ItThree W International Nov 2015 - Dec 2016Los Angeles, Ca, UsThree W International is North America’s foremost international student management company with operations in the U.S. and China. The company partners with highly desired private educational institutions by supplying the tools and knowledge to start up and implement successful international student programs. This position required extensive travel within China and the USA. My successes include:• Re-architecting the global Enterprise infrastructure utilizing the TOGAF framework with a focus on migrating core IT processes to Azure cloud, creating a DevOps facility leveraging Docker microservices, with a mix of SaaS vendors, Azure PaaS and IaaS as appropriate to needs• Creating the strategic technology roadmap with a focus on Workflow Management & Business Process Automation/Orchestration• Creating a methodology for evaluating, selecting, managing and renegotiating vendor relationships, resulting in reducing overall IT costs by 22% by way of: - reducing telecoms expenditures by more than 40% - reducing service & support costs by standardizing the hardware & software vendor catalog - removing underutilized and duplicative services, and cutting the software portfolio - replacing underperforming vendors with new relationships that provide higher quality at lower cost• Leading the project for evaluating & selecting the most appropriate ITIL Service Management vendor for China IT Operations• Conducting an extensive vulnerability assessment, and applying the SANS Institute’s 20 Critical Controls for security management• Establishing a pilot program for redesigning the corporate Web presence, with a strong focus on mobile platforms• Planning and managing the global roll-out of Microsoft Office 365 E3 and Okta Single Sign-On, including migrating from Exchange 2013 to Exchange 365• Providing ‘hands on’ technical training to IT staff -
Consultant - Global It OperationsGlobal Eagle Entertainment Sep 2015 - Nov 2015Los Angeles, California, UsMy client is a worldwide provider of media content, technology, and connectivity solutions to the travel industry. Through the industry's most comprehensive product and services platform, GEE provides airlines with a wide range of inflight entertainment solutions. GEE was formed from mergers and acquisitions of 19 companies in 12 countries over the course of 3 years. I was hired for a short-term engagement to provide consulting directly to the newly-hired CIO in the following areas:• Systems Integration and Consolidation• Business Process Reengineering and Automation/Orchestration• ITIL-focused Service Management• Disaster Recovery and Business Continuity• Data Security -
Interim CioMajor Defense Contractor Nov 2014 - Jul 2015My client produces a software development environment/IDE widely used within the European defense industry. They had been approached by several clients to develop SaaS applications, and the CEO realized that to exploit these opportunities would require a substantial transformation of their business operations. I was engaged to work with the CEO in crafting the Enterprise IT vision, then translating that into a strategy to enable the company to exploit new business opportunities, as well as reducing TCO and moving expenditures from CapEx to OpEx, including:• implementing a blended Zachman/TOGAF EA framework for re-architecting the Enterprise• creating the strategic technology roadmap and prioritizing workloads• building a PMO and DevOps facility using a Bimodal IT model• transitioning from a Waterfall SDLC to an AGILE development methodology • creating high-level business cases, assessing risks, and performing ROI analysis• designing systems as “Build for Fail”, eliminating single points of failure and being resilient to the “Chaos Monkey”• creating a Software-Defined Data Center by deploying OpenStack on VMware ESXi 5.5 for hybrid cloud• migrating functions to Azure IaaS and PaaS Cloud (Exchange, SharePoint, OneDrive, DevOps)• deploying & configuring Office 365, Lync 2013, AAD, ADDS, ADFS, DirSync, SSO and DFA• deploying Puppet, Splunk, Jira, Git, Jenkins, RabbitMQ, JBoss, Apache, and Snort• creating a DR/BC plan to meet RTO/RPO objectives• creating a methodology for evaluating, selecting and managing vendor relationships• selecting 3rd-party Consultancies to assist in project implementations• documenting procedures for executing future parts of architecture• standing up an ITIL-compliant Enterprise Service Management application• leveraging Social Media for Talent Acquisition• managing the search & selection for a permanent CIOClient details and some project specifics are covered in part by a Non-Disclosure Agreement and UK Official Secrets Act
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Consultant Infrastructure ArchitectGolden Spread Electric Cooperative, Inc. Feb 2014 - Sep 2014My client is part of a 12-member co-operative that generates ‘Green Power’ from renewable sources, and was established to coordinate selling the electricity generated by the co-ops onto the National Grid. A new project was created to establish GSEC as a Business Process Outsource (BPO) vendor to the member co-ops, allowing them to reduce or eliminate their own IT infrastructure by outsourcing IT functions (tech support/helpdesk, document management, asset management, customer billing, etc) to GSEC. I was retained for the following projects:• reviewing GSEC’s current infrastructure, then in close consultation with the CIO, PMO, DevOps and IT Support teams, creating a Strategic Plan that delivers the Enterprise Vision, utilizing a Gartner-esque EA framework in designing, developing and documenting an ITIL Service Management-focused architecture• designing a hybrid hyperconverged on-prem/cloud datacenter• ‘rightsizing’ the physical infrastructure to support the Strategic Plan• creating an Agile DevOps facility for Line Of Business (LOB) applications• selecting and deploying an ITIL-compliant Service Management application• rolling out Office 365 E3 including migrating Exchange email off-prem• designing web-based document & workflow management• selecting and implementing ERP and CRM solutions• selecting and deploying cloud-based corporate videoconferencing and Enterprise messaging• constructing a Disaster Recovery/Business Continuity plan and deploying offsite failover protection• designing and implementing a comprehensive BYOD policy• conducting an extensive data security and vulnerability assessment• creating support and maintenance documentation for implemented infrastructure technologies
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It Architect/ConsultantVarious Clients Oct 2013 - Feb 2014• Architecting and implementing a data center specifically to provide Mining as a Service (MaaS) for the cryptocurrency industry, involving sourcing custom-built hardware and software, selecting appropriate hosting facilities, negotiating ISP connections, managing the data center build-out and advising on marketing and brand management• Providing consulting services to high net worth individuals on cryptocurrency investments (i.e. BitCoin, LiteCoin, etc), including coin mining, currency trading and accepting cryptocurrencies in exchange for goods and services• Client and project specifics are covered by Confidentiality and/or Non-Disclosure Agreements
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Chief Technology Officer (Acting) & It ArchitectBirns, Inc. Jul 2012 - Oct 2013Oxnard, California, UsBirns, Inc is a world-leading manufacturer of lighting and data & power connection equipment for sub-sea and nuclear industries. The CEO is a personal friend and I was brought on board to both remediate system misconfigurations and vulnerabilities caused by a prior outsourced IT services vendor, and to set and implement the company's technology strategy and manage the IT infrastructure. This includes:• planning and management of all activities related to data processing, information systems, systems analysis and computer programming• development and interpretation of IT-related organizational goals, policies, and procedures • when assigning projects to subcontractors, evaluating their proposals to assess project feasibility and requirements• reevaluating existing and negotiating new vendor relationships with a focus on cost reduction and quality improvement• designing, architecting and implementing computer systems for all aspects of the business • providing for data security and control, strategic computing, and disaster recovery • conceptualizing, developing, and implementing an e-commerce solution for the company's configurable-product online business, including determining what website format to use and monitoring costs and budget figuresAchievements include:• Remediating the misconfiguration by a prior vendor of the company's Cisco 2011 router, 3750X switches, R200 UCS servers and VMware ESXi 4.1 virtualization platform, which resulted in a better than 25% improvement in system uptime• Re-architecting the IT infrastructure for better load balancing, fault tolerance, data protection and performance• Designing an E-Commerce architecture which integrated with the existing ERP system and which allowed for complex product configurations• Readying architecture for progressive transfer of system functions to the cloud• Developing policies & procedures based on industry best practices and creating the disaster recovery manual -
Consultant Systems EngineerEdlio, Inc. Aug 2011 - Jun 2012Glendale, Ca, UsThe two partners who created Educational Technologies (a 10-year old market-leading providers of website design and hosting services to educational institutions) decided to split the company into two separate organizations. Edlio was created from this, taking half the client base, and I was headhunted to provide assistance in the designing, building, configuring and support of the Enterprise infrastructure they needed to put in place to facilitate the transfer of client data, and to support future business growth. Fault-tolerance, failover protection and redundancy were critical elements of the infrastructure design, necessitated to protect Edlio's AGILE development environment.Achievements include:• Successfully building a highly virtualized infrastructure hosted on VMware ESXi 4.1 that enabled Edlio to hit aggressive project milestones and to provide Enterprise-class web hosting services for their c1500 clients• Installing, configuring and supporting eight physical servers hosting c40 virtual Windows 2008R2/2012 & Linux servers for production, development and test environments; configuring and supporting Dell EqualLogic iSCSI SAN, PowerConnect switches and PowerEdge servers, Juniper and Cisco switches and routers• Successfully transferring over 2TB of live client data and resources from Educational Technologies in New York to Edlio's datacenter in Los Angeles without significant service interruption -
Consultant - Technology & Business DevelopmentMedia In Motion Sep 2010 - Aug 2011UsMedia In Motion is a boutique graphic design, website development and video production consultancy. They had been struggling to cope with their workload, and lacked a plan to grow their business. My responsibilities included:• Advising on business and technical operations to help increase revenues and decrease costs• Assisting in sourcing and securing business, and advising on utilization of social media• Selection, purchase, installation and remote maintenance of all hardware and software• Video editing, website development and publication design for Media In Motion clientsAchievements include:• Increasing revenues 225% year-on-year; decreased costs by 25%• Decreasing website project delivery time by an average of 40% by utilizing templates• Enabling growth by outsourcing projects to independent contractors• Implementing centralized media server to enable collaborative workflow management -
Director Of TechnologyThe Buckley School Aug 2009 - Jul 2010Sherman Oaks, Ca, UsThis was an Executive-level CIO-equivalent position on a fixed-term contract as part of the Board of Directors of one of the USA's Top-50 independent schools, and was both a hands-on operational and strategic management role, encompassing developing a technology strategy that supported the goals of the school, the selection, purchase, installation & maintenance of all IT hardware/software, and managing a technology team of five direct reports in a NOC which supported c1,000 end-users.Achievements include:• Generating 800% ROI by eliminating redundant headcount as a result of introducing the following technologies: helpdesk, remote desktop management, remote deployment of apps and patches, centralized management/remote deployment of desktop images, automatic system inventory management, and network performance management• Utilizing SANS Institute Best Practices for Enterprise-wide security with a particular focus on managing the ramifications of BYOD, constructing a Disaster Recovery/Business Continuity plan to meet RTO/RPO objectives, and creating policy documents/Best Practices for PCI compliance • Deploying vSphere ESXi 4.0, hosting 40+ virtual Windows 2008 servers including multiple Domain Managers, File/Print, clustered Exchange Server 2007, SQL Server 2005, SCCM, SCOM, Symantec Backup Exec/Enterprise Vault, Blackbaud SIS, Raiser’s Edge, Financial Edge• Deploying IP-video security monitoring, web-based emergency notification system, streaming video servers to deliver educational content to the desktop, and 3-D video projection in Science labs for augmented reality• Increasing Wi-Fi capacity by factor of three and bandwidth by factor of eight by which facilitated doubling the number of laptops available for use by students and faculty• Completely redesigning the school's web presence, including increasing usability by reducing the average number of steps/clicks required to access a desired data point by over 50%, and adding social media functions -
Director Of Information TechnologyChildren'S Day School Aug 2007 - Jul 2009San Francisco, Ca, UsThis was an Executive-level CIO-equivalent position on a fixed-term contract as part of the Board of Directors of one of the Bay Area's leading independent schools, and was both a hands-on operational and strategic management role, responsible for developing a technology strategy that supported the goals of the school, the selection, purchase, installation & maintenance of all IT hardware/software, and providing direct technical support to over 300 end-users.Achievements include:• Increasing internet bandwidth by a factor of 10 whilst reducing costs by 85%• Reducing telecom costs by 75%• Reducing service calls by 80%• Increasing student access to laptops by 200%• Increasing internal network bandwidth by a factor of 10• Implementing system for remote management of PC's• Implementing system for creating standard desktop images and mass remote deployment of these images• Managing the voice & data elements of moving the entire administrative staff into a new building, including selection of the wiring contractor, designing the wiring layouts, specifying and installing new switchgear and physically moving all phones, PC’s and printers from their original locations to the new building without experiencing significant service interruption or downtime -
Chief Technologist, President And PublisherBold Type Sep 2005 - Dec 2006Bold Type was a publishing company suffering from declining revenues, outdated operational practices and poor management. My remit was to turn around the business and provide increased shareholder value. I had full P&L responsibility and involvement in every operational facet of the business, including:• Hire/fire and directly managing 15 staff• Leveraging new technologies to streamline operations• Developing operating procedures• High-level representation of the enterprise at trade events• Implementing community outreach programs• Developing strategies to maximize upstream & downstream revenues, exploit new markets and maximize profitability• Researching, purchasing, installing & hands-on support of all IT systemsAchievements include:• Exceeding all target core metrics; results included increasing annualized gross revenues by 256% to $2.1Million as a result of reducing costs by 22%, growing upstream sales by 35% and downstream sales by 120%• Generating $220,000 p.a. in new revenue by innovating new web-based products and lines of service• Reengineering the business processes and deploying new technologies, resulting in significant increases in operational efficiency• Securing strategic partnerships which positively affected brand awareness, positioning and sales
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Vice President - Western Region & Acting CtoEurolink Corp Aug 1999 - Feb 2005EuroLink was a $400Million Technology Consulting, Project Delivery and Project Outsourcing corporation with operations in four continents. My challenge was to turnaround an underperforming region and accelerate revenue growth, leverage the business’ core competencies to innovate new service lines, and reposition the company as the “Go To” vendor in their market. My management responsibilities included:• P&L responsibility for $10Million operating and $0.2Million capital budget and $20Million of revenue generation. Overseeing regional operations, services and sales teams, including strategic planning, budgeting and staffing• Providing technical support to over 200 end users and managing 45 staff across 3 offices and the US NOC, and indirectly managing project teams totaling hundreds of IT specialists which required extensive travel, managing projects in person in Australia, Europe, Mexico and Canada• Managing Corporate IT for US operations by directing IT Operations and Development Managers and their staff in the US NOC, including tech support, apps development, e-mail & data management, data security, disaster recovery, and purchase of IT assets• Growing and maintaining regional revenue through directing Area Sales Directors and their staff, including generating management reports, responding to RFP’s and project bids, managing logistics of global projects, including detailed objectives, metrics and budgets, and the productivity of overseas staff, in multiple offices across multiple countriesAchievements include:• Reducing IT costs by 26% and generating 320% ROI by replacing legacy AS/400 system with Intel Xeon-based server cluster and replacing Siebel CRM with Salesforce.com SaaS CRM• Reengineering the sales business model from geographical territory ownership to a more strategic vertical market/horizontal service lines methodology• Increasing regional revenue by over 240%, resulting in a growth from 20% to 48% of US corporate turnover
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Director - Client EngagementsComputec Consulting International Nov 1997 - Jul 1999Computec was a $150Million IT Consulting and Staffing agency with operations in three continents. My challenges included:• Securing projects with Global 2000 companies to deliver teams of IT specialists with rare or specialized skills sourced from outside the USA• Developing global resource pipelines to enable solutions delivery• Creating market awareness in cold territories for the company’s specialized practices focusing on ERP, CRM, DW/BI and EAI skillsAchievements include:• Managing projects in Europe and AsiaPacific to deliver solutions to US-based clients, generating an average order value of $1.8M and in excess of $13M of annualized business against quota of $8M
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Director - European OperationsWindows People Jun 1994 - Oct 1997Windows People was a “green field” start-up offshoot of an existing UK-based technology and staffing consultancy which I was hired to create and manage. My challenges included:• Aggressively building market share throughout Europe in emerging technologies associated with the Microsoft product range• Developing the complete operational infrastructure to support this company's services, including order management, billing, integration, customer service, direct sales, and pre and post sales support• Creating corporate Client/Server network, providing tech support, e-mail & data management, data security, PC hardware & software upgrades, and purchasing of IT assetsAchievements included:• Generating an average of £12.5Million p.a. in total revenue• Building employee base from 0 to 20 within 12 months• Instituting a Consultative, relationship building, project-based, value-led sales methodology, backed by a Professional Services-style vertical markets and horizontal delivery business model
Terry Hall Skills
It Strategy
Saas
Vmware
Virtualization
Project Management
Consulting
Business Development
Active Directory
Change Management
Business Analysis
Windows Server
Cisco Technologies
Team Leadership
Microsoft Exchange
Firewalls
Strategic Planning
Microsoft Office
It Management
San
Team Management
Cross Functional Team Leadership
Project Planning
Business Strategy
Sales Management
Network Security
Windows 7
Web Development
Switches
Executive Management
International Project Management
Operations Management
Job Scheduling
Network Design
Vmware Esx
Wireless Networking
Routers
International Sales
Budgetary Control
Network Infrastructure
Network Administration
Infrastructure Management
Help Desk Support
Vmware Server
Vmware Infrastructure
Hyper V
Juniper
Blackberry Enterprise Server
Mobile Computing
Ms Project
Mentoring
Terry Hall Education Details
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Keele UniversityBusiness Studies & Computing
Frequently Asked Questions about Terry Hall
What company does Terry Hall work for?
Terry Hall works for The Rdbc Group, Inc
What is Terry Hall's role at the current company?
Terry Hall's current role is 'C'-level Executive / vCIO / vCTO /Hands-on Strategic IT & Business Consultant.
What is Terry Hall's email address?
Terry Hall's email address is de****@****ail.com
What is Terry Hall's direct phone number?
Terry Hall's direct phone number is +141586*****
What schools did Terry Hall attend?
Terry Hall attended Keele University.
What skills is Terry Hall known for?
Terry Hall has skills like It Strategy, Saas, Vmware, Virtualization, Project Management, Consulting, Business Development, Active Directory, Change Management, Business Analysis, Windows Server, Cisco Technologies.
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