Programmer
CurrentGenesys Engage: Voice, GVP IVRS Systems, eServices, Email, SMS and Live Chat / SIP GatewaysDeveloped custom software for Processing and Delivering Email and Voice calls,and Routing Integration based on customer and external data, and content analysis.Backend and Frontend Integration with Javascript, Python and PHP.Deployed large-scale Communication Systems for High-volume Enterprises: HA Clusters of 20+ Servers across multiple sites.System Administration and Batch Automation of Windows Server, IIS, and MSSQL.