Brian Halpin Email & Phone Number

• This role requires a high level of time management along with a focus on customer satisfaction. I am required to juggle several tasks of high importance on a regular basis whilst still keeping a high level of detail.
• Creating and distributing customer construction updates
• Rostering and scheduling of client pre-settlement inspections
• Accompanying clients on their pre-settlement inspections and noting any defect items
• Email clients regarding settlement processes and associated key collections
• Assist with the creation of client handover packs, ensuring all required items are provided

• Within this role, there was a requirement to process work orders and perform other ad-hoc administration duties based on the clients’ expectations and needs, whilst ensuring that target completion times were met. I.
• Prepared quotes for work to submit to clients
• Processed work order… Show more Within this role, there was a requirement to process work orders and perform other ad-hoc administration duties based on the clients’ expectations and needs, whilst ensuring that target.
• Processed work order for cleaning requirements nationwide
• Arranged emergency work within limited time frames
• Managed department email accounts and workload on a rotating basis

Sydney, Australia

• This role required balancing charter services work and customer requirements against timetabled services and commercial competition. The profitability of bus charters and hirings had to be maintained whilst ensuring no.
• Reviewed and improved bus charters policies and procedures
• Provided reporting and statistics for management
• Special customer pricing authorisation and reporting
• Assisted with rate reviews and market positioning
• Staff training, including new cadets and officers

Sydney, Australia

• As a Charters Officer I processed bookings, managed routes, assessed venue suitability for buses, and provided reports for management, schedulers and depot staff. Other duties included providing bus availability.
• Processed bookings and quotes, coordinated arrangements with depots and scheduling staff
• Operated within driver’s award and fatigue regulations
• Be… Show more As a Charters Officer I processed bookings, managed routes, assessed venue suitability for buses, and provided reports for management, schedulers and depot staff. Other duties included providing bus.
• Be knowledgeable on depot and network capacity
• Created and assessed routes, including those suitable for heavy vehicles

As a bus operator, I was responsible for the safe and convenient transportation of passengers whilst working to a demanding schedule. I was also required to manage ticket sales and perform end of day cash balances, interpret maps and navigate to pre-determined routes. Exceptional customer service skills were required to deal with disruptive and unlawful.

Sydney, Australia

• Responsible for processing fortnightly wages and monthly salaries for staff across the country, arranging payments of PAYG taxes and superannuation to meet legislative requirements, interpreting over 50 awards.
• Processed fortnightly wages and monthly salaries
• Provided tax, superannuation and leave information for… Show more Responsible for processing fortnightly wages and monthly salaries for staff across the country, arranging payments of PAYG taxes and superannuation to.
• Provided tax, superannuation and leave information for new employees
• Set up new employees in the payroll system
• Support Officer for employee self service system

Sydney, Australia

• Responsibilities included overseeing all administration systems within the store including payroll, cash management and revenue, price management, repairs and returns, register error investigations, accounting, layby.
• Organised store repairs and maintenance
• Managed portable devices and computers… Show more Responsibilities included overseeing all administration systems within the store including payroll, cash management and revenue, price management, repairs and returns.
• Managed portable devices and computers, arranged repairs and replacements
• Organised stocktake, fixture numbering and floor plans
• Accounts receivable

Sydney, Australia

• Responsible for processing weekly wages for all store staff. Comparison of actual time worked to rosters, daily reporting for overtime authorisation and weekly accounting of contracted hours. In this position, I also.
• Daily clocking reports and store rostering
• Weekly payroll processing for all staff
• State and federal award interpretations
• Supervisor responsibilities
• Daily balancing of registers for accounting and fraud and theft detection

Held a variety of positions within country and Sydney city stores; including checkout operator, checkout supervisor, layby attendant, customer service, stock replenishment, store layout refurbishment, stock-take processing, loading dock and switchboard operation.

Diploma, Massage Therapy/Therapeutic Massage

History, hygiene, client profiling, professional ethics, anatomy, techniques, aromatherapy, reflexology, acupressure.

Certificate, Transport And Distribution (Road Transport)

Occupational health and safety, security, route planning, customer service, passengers with disabilities.

Certificate, Retail Management

Conflict resolution, health and safety, workers compensation, team leadership.