Thrived in a help desk role providing support to end users in the military. Coordinated the administration and accountability of a team, ensuring that medical, dental, and training requirements were scheduled and supervised. Implemented and supervised a physical fitness program, proficiency training plan, and monthly mentoring system to ensure the well-being, discipline, and professional development of all team members. Conducted regular inspections of equipment and personnel to ensure compliance with established guidelines. Ensured trained and qualified personnel were available for daily tasks. Kept team leaders and relevant stakeholders informed on all matters related to team readiness and equipment. Assisted in planning and executing communication structures for various activities.