In my current position I oversee daily operations in the company and make sure all the processes are running smoothly and efficiently. I coordinate and facilitate cooperation between the customers and remote workforce.I consult businesses how to benefit from outsourcing/outstuffing to Eastern Europe.I am mostly involved in sales and account management process, as IT/ software development consultant.

After long-term engagement with outsourcing company SharpMinds, I decided to make a change in my career and move forward as an independent software development business consultant and product manager.I am providing expert consultancy for IT projects of different complexity, IT infrastructure, human resources management, change management, product/project management and digital transformation from offline to online business.My professional experience includes both IT project/product management and operational management of middle-size software development companies, which allows me to help my business partners grow as software development companies and advise on internal organizational structure optimization.I am open for long-term involvement in software development projects on time&material and fixed price basis. My approach is based on mutually beneficial partnership, respect and fair play.

As operational manager at IT company SharpMinds, I supervise work of internal departments: HR, Bookkeeping, Recruitment, Sales and PM. In other words, I help people to solve their problems, improve internal company processes and mediate communications between departments.I act as advisor, consultant and decision-maker on the levels where my colleagues need my help.Customer consultancy and stakeholder's management is a part of my duties as well.

Leading a team of project managers and Scrum masters at Sharpminds UA, I am responsible for Customers success and teams satisfaction. My daily tasks evolve around pre-sale and consulting activities, internal management processes improvement, change management, and company growth targets. My main focus is building trustworthy relationships between people of different statuses and roles in a professional setting.