Halyna Parashchuk Email & Phone Number

Киев, Украина

Kyiv City, Ukraine

Main responsibilities: Competitors analysis;Requirements documentation (user stories, acceptance criteria);Creating mackaps in Miro; Development and writing of documentation; Working with customer requirements, conducting questionnaires and interviewing stakeholders.

Kyiv, Ukraine

Main responsibilities: Researched of business processes in the company using Lean techniques, AS IS-TO BE systemDeveloped a project to automate business processes using CRM systemDeveloped reports on the analysis of the profitability of segments of sales of additional servicesImplemented a project to automate the business processes of the fitness club using CRM system 1C fitnessInteraction with an external software vendor on CRM implementationExperience of launching projects in the offline sphereDeveloped Kaizen project to reduce and eliminate losses on an enterprise basis (value creation flow map, PDCA, 5S)

Kyiv City, Ukraine

organization of business processes of the departmentannual and monthly budget planning of the departmentDevelopment of profitability analysis reports of service sales segmentscontrol of employees work (communication with the guests, sales, cleanliness, performance of functional duties)contact with clients: maintaining warm relations with existing ones, as well as attracting new onesconstant control of the obtained results and implementation of plansorganization of events aimed at attracting new and maintaining the loyalty of regular guests

Kyiv, Ukraine

Functions:Presentation of the club and additional fitness serviceswork with incoming calls, service calls to current club customersWork with the database of potential customers during meetings or outgoing callsBusiness correspondence, record keeping, consultingDrafting of corporate proposals for partners and companies near the clubManagement of guest registrations and incoming calls in CRM, reportingIdentifying the needs of clients and guests of the fitness clubResults and achievements:Execution of the personal and departmental sales planMaintaining feedback with club members, working with the loyalty of the company's stakeholdersDealing with customer objections is persuasion in the positive directionWorking with complaints - because complaints can always be turned into advantages

Kyiv City, Ukraine

Kyiv, Ukraine

Master'S Degree, Business Administration And Management, General, 4,8

Master'S Degree, Expert Of Cultural And Historical Values

Activities and Societies: student trade union committee, active position in the life of the faculty.

Bachelor'S Degree, English Translator