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Halyna Savchuk Email & Phone Number

Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth at ABBYY
Location: Madrid, Community of Madrid, Spain 5 work roles 4 schools
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Role
Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth
Location
Madrid, Community of Madrid, Spain
Company size

Who is Halyna Savchuk? Overview

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Halyna Savchuk is listed as Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth at ABBYY, a with 959 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Halyna Savchuk.

Halyna Savchuk previously worked as Customer Success Manager at Abbyy and Customer Success & Account Management. EMEA & APAC Lead at Openvpn Inc.. Halyna Savchuk holds Spanish Language from Academia Contacto.

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Email format at ABBYY

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ABBYY

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Profile bio

About Halyna Savchuk

Halyna Savchuk is a Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth at ABBYY. She possess expertise in lead management, enterprise network security, salesforce.com, software as a service, business development and 15 more skills. She is proficient in Español and English. Colleagues describe her as "Halyna was my team leader at OpenVPN for the EMEA Customer Success team. It was a really big pleasure to work with her. She is very attentive to details and a very responsible person. This is a bright example of the team lead for everyone in our team. Halyna was curious about solution details and was able to become a true expert in OpenVPN solutions. A combination of professionalism, deep personal involvement, kindness, and responsibility (I have already mentioned this Halyna’s feature, but this is really worth saying). I highly recommend working with a professional like Halyna." and "As product manager and responsible for our IT, I had the pleasure of working together with Halyna on our VPN infrastructure. Whenever I had any questions or problems, Halyna was quick to respond and always very helpful and professional. I am confident that Halyna lives and breathes for making sure that hers clients is happy and together creates great business."

Listed skills include Lead Management, Enterprise Network Security, Salesforce.Com, Software As A Service, and 16 others.

Current workplace

Halyna Savchuk's current company

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ABBYY
Abbyy
Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth
milpitas, california, united states
Website
Employees
959
AeroLeads page
5 roles

Halyna Savchuk work experience

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Customer Success Manager

Current

Madrid, Community Of Madrid, Spain

Aug 2023 - Present

Customer Success & Account Management. Emea & Apac Lead

Pleasanton, Ca

- Customer accounts management & nurture; Inbound sales (from lead conversion to account management + nurture) & upselling; Customer Retentionproject; Management of customer Renewals, Invoices/payments (including payment disputes)- Customer Support (ticketing & live chat); Close cross-department collaboration (with Tech support; Marketing; BA; Product teams to drive customer success);Problem-solving, negotiations, requests & complaints resolution;- Customer experience management and education (FAQs & articles for the Knowledge Center, website improvements, testimonials, educational videos,product presentations)- Management of the EMEA & APAC regions (hiring; training & mentoring the reps; task management/assignment and overview of customer base in the regions); Overviewing some Key accounts in other regions; Building &documenting CS processes; OKRs tracking and team QBRs; KPI tracking; Team performance reviews

Apr 2019 - Aug 2022

Account Management

Lviv Region, Ukraine

Serve as a key point of contact for clients; Maintain partnerships with existing clients;Develop a business relationship with new clients;Ensure successful delivery of solutions according to customer needs and objectives;Identify and report possible conflicts or problems;Clearly and timely communicate customer requests;Communicate project progress and status to internal and external stakeholders;Prepare reports on account status and progress;Create AM related articles and documentation for continuous development of the department;Collaborate closely with all departments of the company (especially PMO)

Mar 2018 - Mar 2019

Business Development

United Kingdom

Participation in business process improvementCustomer relationship managementDevelopment of new customer prospects and search for new B2B opportunitiesClose-knit collaboration with the research team on new prospects engagement action plansCollaboration with the marketing department on company brand development Customer prospects data analysis and managementOutbound sales

Sep 2016 - Jan 2018

Business Development Specialist

Lviv, Ukraine

Lead GenerationSearching clients in social/professional networks and tender/freelancer platforms; Data analysis and management; Active email/Skype/Linkedin communication with potential clients;Working closely with the Head of Sales in creating proposals and preparing new sales strategies for potential clients.

Dec 2014 - Sep 2016
Team & coworkers

Colleagues at ABBYY

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4 education records

Halyna Savchuk education

Spanish Language

Academia Contacto

Business Analysis

It Education Academy

Swedish Language, A2

Folkuniversitätet, Göteborg, Sweden
FAQ

Frequently asked questions about Halyna Savchuk

Quick answers generated from the profile data available on this page.

What company does Halyna Savchuk work for?

Halyna Savchuk works for ABBYY.

What is Halyna Savchuk's role at ABBYY?

Halyna Savchuk is listed as Customer Success & Account Manager | Cybersecurity | SaaS | B2B | Leadership, Team Management | Driving customer success & empowering business growth at ABBYY.

Where is Halyna Savchuk based?

Halyna Savchuk is based in Madrid, Community of Madrid, Spain while working with ABBYY.

What companies has Halyna Savchuk worked for?

Halyna Savchuk has worked for Abbyy, Openvpn Inc., Jetruby Agency, Maytech.Net, and Seven®.

Who are Halyna Savchuk's colleagues at ABBYY?

Halyna Savchuk's colleagues at ABBYY include Ксения Григорова, Fadi Hanna, Iuliia Karpukhina, Simon Burzawa, and Adwoa M..

How can I contact Halyna Savchuk?

You can use AeroLeads to view verified contact signals for Halyna Savchuk at ABBYY, including work email, phone, and LinkedIn data when available.

What schools did Halyna Savchuk attend?

Halyna Savchuk holds Spanish Language from Academia Contacto.

What skills is Halyna Savchuk known for?

Halyna Savchuk is listed with skills including Lead Management, Enterprise Network Security, Salesforce.Com, Software As A Service, Business Development, Market Research, Team Management, and Teaching English As A Foreign Language.

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