Hamad Ashraf Email & Phone Number

Faisalabad Pakistan

• Lead the design, optimization, and deployment of Wireless & RF networks, including IBS solutions.• Conducted comprehensive wireless site surveys using Ekahau Survey across multiple buildings and floors, taking real-time readings of wireless service delivery.• Developed wireless coverage plans based on collected data, identifying areas of concern and providing actionable recommendations to improve network performance.• Collaborated with wireless operations staff to resolve issues, optimize wireless deployments, and improve overall service delivery for multiple locations.• Engaged with campus stakeholders and sensitive user environments, explaining survey purposes and ensuring smooth access to spaces.• Analyzed pre- and post-wireless service delivery states to provide a full view of network improvements following wireless delivery upgrades.• Perform analyses on spectrum band compatibility, offer technical suggestions for configurations, and propose filtering solutions to ensure effective spectrum coexistence.• Conduct comprehensive RF propagation analysis and site surveys to determine optimal network designs and performance enhancements.• Designed and optimized RF networks for using Atoll software, resulting in improved network performance and coverage.• Collaborate with cross-disciplinary teams to develop and implement IBS and small cell solutions, ensuring seamless integration and improved coverage.• Manage project timelines, budgets, and resources to meet project milestones and client deliverables.• Perform network performance assessments, troubleshoot issues, and implement solutions to optimize RF systems.• Utilize of Geo-Analytics, Actix Analyzer for layer 3 signaling analysis and troubleshooting.

Lahore

• Addressed and resolved customer complaints related to mobile devices, computers, and WiFi access applications by troubleshooting issues, opening trouble tickets, and escalating to the appropriate teams for resolution.• Followed up on customer complaints until permanent resolution was achieved, maintaining communication with concerned teams for updates when escalated issues were involved.• Analyzed and stayed current with new products and their latest updates, effectively guiding customers through new features and policies.• Diagnosed and troubleshot technical issues, identified root causes, and provided effective solutions to resolve them.• Set up and configured new hardware and software for end-users, including printers, scanners, and other peripherals.• Installed, configured, and updated operating systems, software applications, and device drivers to ensure optimal performance.• Ensured all systems were up to date and secure, including antivirus and other security software.• Participated in technology rollouts, including the testing, evaluation, and implementation of new hardware and software solutions.• Collaborated with other IT support teams, including network and server administrators, to resolve technical issues and implement solutions effectively.• Contributed to the design and optimization of RF networks, working on site surveys, data collection, and analysis.• Assisted in the implementation and testing of IBS solutions, ensuring their alignment with project goals and client needs.• Collaborated with senior engineers to create RF propagation models and conduct predictive analysis for network performance improvement by using Atoll.• Optimized network efficiency and resources by analysing network traffic patterns and usage data. Conducted new trials for network enhancement after discussion with customers.• Managed VoLTE, LTE, 3G, and 2G optimization projects by successfully resolving voice and data quality issues and reducing CS/PS call drops.

Islamabad Pakistan

• Led 3G RF optimization efforts, conducted comprehensive RF surveys, including drive tests to identify and analyze network issues, signal strength, and interference sources.• Designed and implemented optimization strategies to reduce dropped calls, increase data throughput, and minimize network congestion.• Utilized industry-standard tools such as MapInfo, Netnumen, TEMS, Actix, and Atoll for network analysis and optimization.• Conducted parameter audits and made necessary adjustments to improve network parameters, including handovers, power control, and neighbor relations.• Conducted interference analysis and implemented interference mitigation techniques.

Islamabad Pakistan

• Worked as 3G/2G RF optimization engineer on Jazz Network Performance Management (NPM) Project.• Optimized network efficiency and resources by analysing network traffic patterns and usage data. Conducted new trials for network enhancement after discussion with customers.• Analyse drive test data, perform root cause analysis, and implement corrective actions to address network issues.• Implemented advanced troubleshooting techniques to address network congestion, handover failures, throughputs, and interference issues.

Faisalabad, Pakistan

• Collaborated with diverse teams to plan and design wireless communication networks, ensuring efficient spectrum utilization and optimal coverage.• Conducted detailed radio frequency surveys and site evaluations, identified potential interference sources, and recommended solutions.• Performed propagation modeling using tools like Atoll to predict signal strength, coverage, and capacity.• Planned and optimized small cell deployments to enhance network capacity and fill coverage gaps.• Conducted drive tests using Nemo Analyzer to assess network performance.• Analyzed drive test data, identified network issues, and provided recommendations for improvement.• Utilized post-processing tools to refine and interpret collected data for further analysis.

Integrate activities like Abis Additions, Ater Additions and Inter MSC DIUs.

Practical training of different modules of Switching Department, Transmission Department and Wireless Land Line Department .