Hamad Nooh Email & Phone Number

Kansas City Metropolitan Area

- Took over and improved Web Blast campaigns and coordinated the total sales with Category Managers and Center Store Directors. This led to a more streamlined view of the spending the team has allocated and the revenue they received - Managed key components of the promotion planning and execution process for the Center Store Department. This caused to create a more collaborative relationship with Category Managers- Created a performance improvement tracker for the team to highlight the accomplishments of the team to leadership - Created deals for National Brands prior to release to divisions. This led to open lines of communication between the Category sales team and divisions- Responsible for running weekly, period, and quarterly reports. Reports included spend, projected, cost changes, schedule changes, error logs, and promotional events. This took the burden off several team members to focus on other priorities

Kansas City, Missouri, United States

- Coordinated tasks between the Marketing Operations and Downstream Marketing- Monitored and reported project or team performance against a project goal/ objective- Built and maintained internal stakeholder relationships- Achieved project deliverables and escalated issues impacting a project- Provided a timely and on-going communication to appropriate stakeholders- Promoted process improvements on project tracking methodology i.e Jira- Created filters based on JQL queries to streamline projects and issues- Worked on reducing backlog for the Marketing Operations team- Ensured Marketing Collaterals have been processed accurately and followed the CQS standards- Created work instructions for Marketing Content Coordinators on the Wiki- Published monthly newsletters to Word Wide Marketing and Communications- Documented quality objectives for 2022 by discussing them with upper leadership- Assisted in onboarding new associate- Provided reminders to marketing leaders of audit related activities

Kansas City, Missouri Area

- Interpreted and understood client business requirements to ensure conversion was completed using best practices and set the client up for success through email communication or outbound calls - Involved with client's vaccination rollout projects- Trained new employees and held office hours and consultation hours with several teams - Supervised go-live projects for over 20 hospitals cabinet systems along with third party consultants- Product creation for various clients through Cerner's interface systems - Worked with pharmacists and hospital directors on modifying labels and batch times - Participated in assisting hospitals with COVID-19 changes (dispense routing, creation of IV sets, and frequency of medications)- Made inbound and outbound calls to clients to validate changes and ensure their needs are met - Placed as the project coordinator for creating virtual pharmacy clinics (price scheduling, charging, disperse routing, and backend configuration-Completed troubleshooting tasks, including re configuring and validation, to ensure rapid resolution of data inaccuracies and prompt delivery of data to the customer with our Issue Resolution counterpart

Topeka, Kansas Area

- Answered inbound calls from clients, agents, and independent marketing organizations- Provided instructions on the appropriate ways to fill out forms to agents and clients- Proficiency with systems such as: Microsoft Dynamics, PeopleSoft, & LifeCad - Administered Salesforce.com with Independent Marketing Organizations- Worked with the New Business team to establish and process new policies- Helped with escalation team to process Lifetime Election and/or Required Minimum Distribution forms - Worked on the weekends to assist our processing and escalation team

Topeka, Kansas Area

Lowe’s Companies, Inc. (NYSE: LOW) is a home improvement company. With fiscal year 2015 sales of $59.1 billion, Lowe’s has more than 2,355 home improvement and hardware stores and 285,000 employees.Customer Service Associate (Building Materials)Assisted customers with their shopping needs including selecting, demonstrating, and loading merchandises. • Writing, and verbal communication: Administered billing inquiries and processed phone orders from customers. Promoted customer loyalty plans and suggested protection programs for merchandises. Promoted customer loyalty plans and suggested protection programs for merchandises • Meeting deadlines and organization skills: Organized sales floor and stockroom area before closing time and built sustainable relationships of trust through open and interactive communication

Topeka, Kansas Area

se2 is a privately owned BPO company founded in 2005 that offers end-to-end services and operational support to life and annuity insurance carriers to manage risks, and reduce costs. This position is responsible for supporting their organization's core business through research, analysis, and recommendation of new business initiatives• Marketing research and campaigns: Successfully developed 7 marketing campaigns to existing clients and prospects through Salesforce and IContact. • Meeting deadlines and organization skills: Assigned expense reports of the Sales and Marketing team by using the Concur system. Calculated the cost of sales pursuit for the department. • Analyzing data: identified competitors in the Business Process Outsourcing and insurance industry. Managed to create and identify competitors through a SWOT analysis. Extracted the number of life and annuity policies of insurance companies in North America through SNL.com

Washburn University

Washburn University is a public institution that was founded in 1865. It has a total undergraduate enrollment of 5,793. Washburn University's ranking in the 2017 edition of Best Colleges is Regional Universities Midwest.Economics TutorAssist students in improving academic achievement by meeting with them on a regular basis by using a variety of problem solving techniques • Meeting deadlines and organization skills: Developed problem solving skills regarding economics. Planned course schedules for future business students• Writing, and verbal communication: Conducted a power point presentation about public speaking and its importance. Established credibility within the community by adhering to the values of the university.

Legal Studies, Legal Assistant/Paralegal, 4.0

Activities and Societies: Member of the Legal Society of Legal Technology

Bachelor Of Business Administration - Bba, Economics And Management, Graduate

Activities and Societies: Young Americans for Liberty, Students For Liberty, Washburn International Club - Washburn Young Americans.