- Participated in watchOS beta testing, providing valuable feedback and bug reports to enhance the performance and functionality of watchOS.- Contributed to the refinement of watchOS features and user experience by submitting 4 detailed bug reports.- Gained proficiency in evaluating and testing watchOS beta versions for usability and reliability.

- Actively participated in testing pre-release versions of iOS, identifying and reporting software issues through the Feedback Assistant.- Contributed to the improvement of iOS stability and user experience by submitting 13 high-quality bug reports.- Demonstrated strong attention to detail and problem-solving skills while working with beta software.

- Engaged in macOS beta testing, identifying and reporting software issues, and assisting in refining macOS performance.- Played a key role in the development and enhancement of macOS features by submitting 6 bug reports.- Demonstrated expertise in troubleshooting and evaluating pre-release macOS software.

1- Conducted extensive research on Cisco technologies, including Cisco ISE, Cisco Firepower, Cisco AnyConnect, and posture scanning.2- Implemented scalable and efficient network infrastructure using subnetting and Ethernet cable configurations.3- Managed and optimized Cisco Catalyst switches to meet network requirements.4- Developed Skills In Cisco IOS commands5- Implemented and maintained secure VPN solutions using Cisco AnyConnect for remote employee access.6- Learned network monitoring and troubleshooting processes for early detection and resolution of issues.7- Was part of the team that implemented the SD WAN Solution across the Bank’s Branches

1- Configured servers and computers to optimize performance and ensure smooth operations.2- Managed IP assignments and implemented MAC address restrictions to enhance network security.3- Provided prompt and efficient technical support to end-users, resolving hardware and software issues.4- Collaborated with cross-functional teams to develop and implement tailored IT solutions.Conducted regular system maintenance, including updates and patches, to ensure a secure and efficient IT environment.5- Assisted in the seamless integration of a new system across multiple branches.6- Supported end-users in troubleshooting network connectivity problems.