Hamda Abdi Email & Phone Number

Greater Seattle Area

• Manage the daily operations of commercial office buildings and health care clinics, overseeing 300+ daily visitors with exceptional organizational and time management skills.
• Cultivate positive relationships with customers, employees, contractors, and vendors, fostering improved operations and elevated satisfaction levels.
• Provide outstanding customer service, effectively communicated facility information to visitors, and maintained accurate up-to-date knowledge.

United States

• Established a strong network of industry professionals through regular meetings with mentors and other program participants.
• Acquired hands-on experience and mentorship in business analysis, developing essential skills and knowledge on SQL and Python.

Seattle, Washington, United States

• Analyzed sales and customer data, contributing to a 15% increase in customer satisfaction and revenue for Airbnb hosts.
• Supported sales and lead management processes, aiding in a 20% improvement in sales force automation and lead management.
• Employed a data-driven approach driven by tools like Tableau and Power BI to cater to evolving customer needs, achieving an impressive 90% success rate in strengthening customer relations and boosting revenue.
• Harnessed the capabilities of financial reporting tools like QuickBooks and Excel to develop and meticulously manage data-driven reports, ensuring the provision of precise financial insights that met the exacting.

Greater Seattle Area

• Applied a customer-first mindset to enhance operational efficiency, resulting in a 15% overall sales increase and a 10% improvement in drive-through performance.
• Elevated customer satisfaction and loyalty through personalized service, driving a 25% increase in positive customer feedback and repeat business.
• Increased overall sales by 15% and drive-through performance by 10% by effectively delegating tasks and boosting sales and drive-through performance.

Greater Seattle Area

• Selected out of a competitive pipeline to participate in a nine-month program.
• Acquired valuable skills and knowledge through attendance at college preparation, business lectures, professional development, and mentorship sessions.
• Built expertise in networking, teaming, case competitions, and public speaking by participating in events, including presenting to large groups of 200+ individuals, including C-level executives.

Greater Seattle Area

• Led and organized successful civic engagement projects that addressed pressing issues in school environments.
• Developed and delivered engaging career cluster presentations that provided valuable insights into different career paths
• Participated in educational field trips that provided opportunities to explore various career options and gain practical knowledge about the professional world.
• Acquired essential job skills and received guidance on career development, including resume building, job searching, and interviewing techniques.
• Cultivated strong interpersonal relationships and communication skills through various team-building activities and mentorship sessions.

Bachelor Of Business Administration - Bba, Marketing And Management Information Systems

Associate Of Business, Business Administration And Management, General

Activities and Societies: Running Start