Hamda Tahir Email & Phone Number

Islāmābād, Pakistan

I excel in personalized product recommendations, leveraging my product knowledge to cater to individual customer preferences. My technical troubleshooting skills consistently exceed first call resolution metrics, and I've fostered strong customer relationships resulting in remarkable satisfaction scores. My experience includes B2C tech assistance, proficiency in Salesforce, particularly in customer relationship management and fintech problem-solving, including efficient data retrieval techniques. Furthermore, I've successfully managed various tasks, from phone support and data entry to mail handling, outbound calls, and addressing operational issues related to customer accounts and systems.

Islāmābād, Pakistan

Throughout my career, I have consistently responded to customer inquiries promptly and effectively. My experience includes working closely with sales teams to set appointments and conducting follow-up calls. I have had the privilege of working for a leading order-taking franchise, handling both B2B and B2C interactions, addressing customer queries, and coordinating with clients to ensure their needs are met. My dedication to customer satisfaction is reflected in my commitment to first-call resolution and attentive listening. I've adeptly managed a high volume of inbound and outbound calls, providing vital information on order fulfillment and order management while maintaining professionalism and empathy.

I had the privilege of immersing myself in the world of education. During this internship, I worked closely with students to enhance their English language proficiency and foster a passion for literature. It was a valuable experience that allowed me to apply my knowledge of English teaching methods in a real-world classroom setting. I am now equipped with practical insights into curriculum development, lesson planning, and student engagement.

Bs-Human Nutrition And Dietetics

🍏📚 Fueling my passion for nutrition and wellness, I'm on a dynamic journey in the world of food and health! Currently pursuing a degree.

Intermediate In Biological Sciences