Hamdhani Pasha Email & Phone Number

Bangalore

• Research and troubleshoot the issues with Enphase products such as Microinverters, Battery storage using Enphase cloud platform.
• Conducting remote troubleshooting of Enphase products such as microinverters, battery storage and EV chargers.
• Troubleshooting the issues using of the products in Enphase Cloud and by executing commands in AWS Linux.
• Approving and executing warranty claims using Enphase Cloud Platform tool. Providing pre-sales information about Enphase products.
• Work along with the installers the activation of new Enphase sites as needed.
• Documenting all activity in a central CRM/Salesforce software platform.

Bengaluru, Karnataka, India

Working as a Technical Process Specialist in Google Cloud Platform.Providing Support for the GCP customers in billing and performing analysis on the projects using BigQuery.Having thorough information on GCP Billing using the internal knowledge base to assist the customer's issues.Resolving tickets using the Salesforce tool within the provided SLA..

Chennai Area, India

o Lead a team of ten members and manage data collection process to deliver project goals.Communicating with US team and handling Collection and Analysis of data.o Had responsibility in securing testing materials, handling logistics, troubleshooting technical or processissues and providing daily reports.o Tracked day to day activities of the team and data.

Chennai Area, India

Bengaluru Area, India

• Had involved in the design process of electro-mechanical products used in Defence field such as Pedestals, Rotary servo systems etc.
• Had responsibility for modelling, assembling and drafting of the parts associated with the products by using different design software such as Unigraphics, Creo 2.0, Catia V5.

Chennai

• Worked as a process associate in Uni-Help desk process for the Middlesex University, London, UK as a Uni- helpline for the students.

Chennai, Tamil Nadu, India

• To carry out the Manufacturing process and Quality inspection of sub assembled parts that is supplied to Hyundai.
• Parts such as Lever Shift, Parking Brakes, Rod Shift, Rod Extension, Ratchets etc which has a monthly production of 15000 parts (all models).
• Ensuring that quality control operations are effective and efficient.
• Monitoring the final inspection quality level.