• Developed scalable and high-performance web applications using .NET Core and ASP.NET MVC.• Implemented RESTful APIs to support front-end applications and third-party integrations.• Integrated with databases like SQL Server, ensuring data integrity and optimizing performance.• Hands-on experience with version control systems like Git and using CI/CD pipelines for automated deployment.• Focused on clean code practices, performance optimization, and security best practices.• Knowledge of Agile methodologies and participated in Scrum meetings for efficient project management.

• Respond to customer inquiries via phone, email, an chat in a timely and professional manner. • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Diagnose and troubleshoot technical issues, including account setup, network configuration, and software installation.

• Design, Installation, and Configuration: Planning and setting up CCTV and fire alarm systems, along with the network infrastructure needed for these systems to operate effectively (e.g., IP cameras, networked fire alarm panels).• Networking Setup: Configuring routers, switches, firewalls, and network devices to support the communication of CCTV cameras, network video recorders (NVRs), and other IP-based devices.• Troubleshooting and Maintenance: Diagnosing and resolving issues related to system connectivity, device configuration, and network performance to ensure that security systems operate reliably.• Customer Support: Providing technical support and training to customers on how to use the systems effectively.