Hamed S. Email & Phone Number

Galveston, Texas, Us

Galveston, Texas, Us

Houston, Texas, Us

Design, Maintain, Administer network and network devices such as Cisco routers/switches, Cisco Nexus 5ks, 2k, Cisco ASA, PaloAlto devices, Cisco Wireless, F5 BigIP LTM.Design, manage and administer IPsec Site to Site configuration on Cisco ASA, Fortigate and Palo AltoMaintain, support and design VRF Lite routing on Nexus platform with HSRP as FHRP.Configure and design BGP protocol with ISP and PROS partners such TravelPort, Sabre GDS, etc.Design, configure and maintain network Hub at Equinix to interface (ExpressRoute circuit) with Microsoft Azure Cloud. Design and established redundant circuits with 3rd party, e.g Amadeus, to achieve a failover less than 15 seconds using single ip address without leveraging GLSB appliance functions.Administer, maintain and makes changes on firewall devices: Fortigate, Cisco ASA, Palo Alto.Install, provision and configure Palo Alto Firewall ( PA 5060)

Houston, Texas, Us

Design, Maintain, Administer network and network devices. such as Cisco routers/switches, Cisco Nexus 5ks, 2k, F5, Cisco ASA, PaloAlto, Cisco Wireless.Optimized EIGRP topology network and migrated EIGRP to OSPF.Administer, maintain and makes changes on firewall devices: Fortigate, Cisco ASA, Palo Alto.Install, provision and configure Palo Alto Firewall ( PA-500, 3000 series, working/learning on 5060)

Us

Serves as last escalation point for all network related issues. Implement network design according to specification provided by the Engineering team; occasionally proffer design solution where there are no design guides. Manage, support, and implement changes on global network devices including Cisco Routers/switches, Nexus, Cisco ACE Loadbalancer, Juniper routers/switches. Perform upgrade, make changes, and maintain Juniper network devices and technology in the company infrastructure such as Juniper Q-Fabric, Juniper MPLS cloud, Juniper Virtual Chassis, Juniper MX series, EX series, etc.

Basking Ridge, Nj, Us

SME supporting Cloud infrastructure in areas of Routing/Switching, Firewall,Loadbalancer and traffic analysis to solve complex issues, and provide recommendations.

Fort Worth, Texas, Us

Assist with management of Cisco and MPLS-based LAN/WAN environment consisting of 800+ remote shop locations, two data centers and multiple regional offices • Implement technical solutions for all of network infrastructure systems in support of the company’s goals & objectives • Perform LAN/WAN moves, add, changes. • Interact with WAN service partners to support the MPLS WAN environment • Support Citrix Netscaler Load Balancing systems • Support Cisco ASA firewall rule sets and effectively communicating firewall rule changes to ensure applications are capable off successfully traversing across firewalls • Create and maintain documentation of processes, network configurations, and systems detailing locations and configurations for all assigned projects • Inform the IT department and all levels of management of planned and unplanned system outages.• Support customers and employees via email, telephone, and face-to-face interaction • Work with our vendors and carriers to facilitate and achieve successful troubleshooting and implementations for production related issues.• Operate network monitoring and configuration management software to identify anomalous events,perform fault detection, review performance metrics, and generate reports to support specific service level requirements.• Configure new Routers and switches for new site deployment and/or router or switch replacement.• Configure, Implement and maintain Aruba Wireless Network System of Cash America.

Us

Configured and deployed Cisco 2800 series, Cisco Catalyst 3500, 2960 and Cisco Aps 1300, 1200 series in Windows OS environment for new sites. Monitored and resolved service requests in accordance with published SLAs. Assisted System Admins in setting up new servers by creating/modifying Vlans, port configurations etc

Maintenance of 2000+ switches and routers. Wireless Access Point installation, relocation and disconnectionPreventative maintenance, including configuration of switches, hubs, routers, bridges and UPS.Analysis and correction of Faults and failure alarmsMonitor network status and work to resolve network outages through tiered trouble reporting structure

New York, New York, Us

Performed installations, technical support, troubleshooting and maintenance of network equipment, as necessary, created TAC case with Cisco to troubleshoot complex hardware and software issues. Processed defective equipment for repair and/or return. Monitored Network devices and solved any arising network issue on the LAN and WAN connection that involved IGP such as OSPF, BGP, RIP and EIGRP, and also F5 device such as Big IP Load balancer, 3DNS. Performed break/fix function on the company’s network devices including, not limited to, replacing parts and complete router/switches, and loading new IOS images to fix issues, troubleshoot and fixes crypto issues (VPN) on Cisco routers. Worked with company’s WAN providers to troubleshoot/fix WAN circuit issues such as frame-relay, HDLC, MPLS, Fiber, T1, T3 Fiber links with Telcos (AT&T, Verizon, etc.), etc. Worked with other colleagues to troubleshoot severity 1 network outages affecting the company’s business.

Louisville, Ky, Us

Norwalk, Connecticut, Us

Troubleshot Laptops and PCs with Users to resolve common and unusual problems. Configured TCP/IP settings on users’ workstation to connect to company’s network and Intranet. Troubleshot Network connectivity of users both at office and remotely. Identified and resolved internet connectives on DSL, Dial-up, etc. Configured VPN: client side configuration and setup using company’s client configuration. Provide activation support, analyzing, and escalating users’ problem. Assist users in configuring email with the proper POP3/SMTP settings.

Deployment of Dell PCs to District Schools. Imaged Hard Disk, installation and configuration of the deployed PCs to join Schools' Domain Network. On-site installation of DELL PCs. Configuration of DSL and setting up DSL Home routers.

Responsibilities include:Installation of DSL software and Hardware on Customer's Premises.Configuration and installation of DSL for Apple Computers including setup of DSL Routers (D-Link, Linksys, 2-Wire, Netgear router), DSL modem such as Alcatel, 2-Wire modem, Westel DSL Modem series.Provided activation support, created trouble reports, analyzed and isolated trouble conditions, provided customers with order status, and initiated service order corrections and changes. Worked trouble/isolated tickets regarding customer connectivity problem.

Associate, Information Technology Computer Support

Hnd, Applied Computer Science

Education record