Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual force, Force.com API, and Web Services.Worked as Admin to identifying, planning and implementing new salesforce.com features and functions (New screens, workflow, force.com objects, and reports, apex code) to meet business requirements.Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.Analyzed marketing channels, digital advertising and campaign management using Pardot CRM inSalesforce.Work with cross-functional teams including Marketing, Finance, Implementation and CustomerSuccess.Acted as liaison between Management, Business Technology, Strategic Planning and Analysis.Designed, deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts,Custom tabs and Components to suit the needs of the application.Maintained data cleanliness and accuracy by adding various Custom validation rules and Custom formulas.Created, maintained and enhanced workflows, approval processes and configurations within theSalesforce.com environment.Created Profiles, Roles, Hierarchies and Permission Sets for all the users in the organization.Started evaluating migration of the apps from Classic to Lightning.Maintained system security and integrity by granting/removing user licenses and sharing rules.Defined lookup and master-detail relationships on the objects, established many to many relationshipsamong objects.Worked on Process flows, Lightning Record Pages and Lightning Components.Involved in designing different views and page layouts for different profiles.Responsible for creating Reports and Dashboards including folder maintenance as per the clientrequirement.

Engaged with the sales team and business analysts to gather business and user requirements.Provide solution design to implement the requested functionality in Salesforce.Worked on Salesforce.com Community implementation and customization.Wrote custom Visual force pages for community login and portal features.Wrote apex triggers to update the community user profiles for various status changes.Configure Salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.Working on translating several Visual Force pages to lightning using LWC frameworkDesigned and modified Approval processes and created Approval steps which used email alerts and field updates.Setting up Service Cloud Console, Cases (Web to case, email to case), Solutions, Case Assignment, and CTI Interfaces.Made enhancements to Apttus CPQ (Configure Price Quote) tool, shopping cart by adding new fields. Run batches in order provided to project changes by following the instructions provided by Apttus.Accomplished custom integration of outbound messages, workflows & approvals, reports, dashboards, Custom Objects and Tabs, Email Services and Security Controls.Creation of Change Management Tickets prior to the production release and tracking the tasks in a Project management application.Created various communities in Salesforce in order to meet the business requirements.Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.Created Wave applications by generating various Data Sets, Data Flows and working with JSON files and using SOQL.Maintaining test coverage for all the classes and triggers and supporting deployment activities.Used Change Sets to deploy code from sandbox to sandbox and production environment.

Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing. Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrating from Salesforce Classic to Lightning and created Lightning Components. Developed various Visual force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.Pick lists, lookups, master detail relationships, validation and formula fields to custom objects. Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. Created multiple lightning components using Lightning Web Components Framework (LWC) embedded them on the same page with out of the box Salesforce standard componentsInterfaced with Business user to update the business requirement document as well as testing document.Mapped personal and professional caregiver networks with Salesforce health cloud.Created Templates, Approval Page Layouts and defined Approval Actions on them to automate the processes. Upgrading the custom app which is available in classic into lightning app. Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Used field level security along with Page Layouts to manage access to certain fields. Created custom dashboards for the manager's home page and gave accessibility to dashboards for authorized people. Used Data loader to load the records onto the force.com platform.

Responsible for gathering requirements from key users.Implemented the process covering Campaign, Leads, Accounts, Contacts, Opportunities, Forecasting, Quotes, Pipeline management etc.Integrated Apex with External services by making callouts that used SOAP and WSDL.Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL and SOQL queries, locking statements, Transactional control and Exception statements to invoke Apex triggers.Worked with Anonymous Blocks that could be compiled and executed using System Log Console, Force.com IDE and Web Services API call.Worked with components, functions and global variables to embed links to default actions for creating new Accounts, Contacts and other standard objects.Worked with Global variables and expression language syntax to manipulate data types for conditionally executing operationsWorked with Methods to insert and update records without redirecting users to a new record.Worked with Visual force components to customize captions, headers and footers of a table and to embed a standard list view of an object's records.Laid the groundwork for the Force.com platform by creating custom objects, fields, tabs and filled object data using Data Loader.Modified simple workflows to incorporate Email Alerts and Field Updates.Scheduled retrieval of report data to be used with Analytic Snapshots.Worked with Formula fields for calculation, related object display, integration and data realization.Worked with Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing.Defined permissions for Profiles and Administrative permissions to grant/deny users access to platform features.Setup Audit Trail to gather information about client usage.