Hamed Kayed Email & Phone Number

I have Demonstrated history more than 15 years experience in managerial of working in the Luxury Good & Jewellery, fashion & apparel industry and E-commerce Skilled in Business, Retail, Apparel, Sales, Ecommerce, B2B2C, Delegation, Product selection, Employee training , Visual merchandising and Communication... Professional with a Bachelor's degree focused BBA from AGU .H I G H L I G H T S:Familiar in: - Magento platform Open source. - Open cart platform open source. - ODOO ERP.- Focus ERP Cloud 9.Opening & Renovation Stores:A C H I E V E M E N T : - Design and managed two Applications with developer (Vinco and Bazaarcom) from scratch. In addition, four websites (Bazaar.com.kw, letsvinco.com, Trendat.Market and Nukksh).- Bazaarcom AchievementAchieved from 60% to 80% of Bazaarcom customer experience satisfaction.Achieved 37% above target on Bazaarcom.- Vinco Achievement Achieved break-even after 12 months of implementing Vinco, after launching the V-Coins loyalty program in the second quarter of the year the application launched. Moreover, the sales increased to 18% in the first quarter of the second year of launching the application and website.Developed and implemented data-driven e-commerce strategies, resulting in a 30% increase in website performance.- Nukksh Achievement Monitored and analyzed online sales, leading to a 15% growth in sales targets achievement in the first quarter of 2017. Successfully collaborated with the marketing team to execute Media & digital campaigns achieving a 20% increase in customer acquisition. Remained updated with the latest Apparel trends, adopting three new best practices within the first 6 months of the role.- Hired, trained, and coordinated a staff of 72 sales people successfully for seven years.- Employed customer service efficacy plans, which proved invaluable in raising customer satisfaction scores from 39% to 47% within the 1st year of joining the company.- Opened H&M store in Kuwait, one of the largest Stores In middle east with an area of 8 thousands Square meters - Avenuse Mall Kuwait 2012.- Harvey Nicholas Renovation one of the largest stores In middle east with an area of 10 thousands Square meters - Avenuse Mall Kuwait 2015.W O R K E X P E R I E N C E:- Nukksh Co: https://nukksh.com- Orlando Days Co: https://trendat.market- Vinco: https://www.letsvinco.com/en/.- Bazaarcom: https://bazaar.com.kw- HN- H&M- ZARA

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  American Gulf University -Agu

  Business Administration, Management And Operations