Nancy Hamel Email and Phone Number

Collaborated with business stakeholders to deliver cost savings, mitigate risk and implement measureable service levels to manage vendor performance.Effectively planned and executed all steps of the sourcing process, including market analysis, strategy development, creation of RFP’s, results analysis, contract drafting, and supplier negotiation.Integrated global procurement to leverage corporate volume. Created positive user experiences and efficiencies through the development of effective self-service processes and tools. Led expansion of global sourcing efforts to include non-traditional real estate, medical and professional services spend.Developed unified global procurement and outsourcing policy and procedures. Designed user friendly contracts database application workflow to provide global visibility, reporting, risk mitigation, compliance and improved data integrity. Significantly reduced overall costs to company on project initiatives by 5% to 50%.Achieved corporate collaboration success and stakeholder buy-in by delivering cost savings and value; presented fact-based business case recommendations and used influencing skills to obtain further savings, consolidate suppliers, improve efficiencies and eliminate redundancies. Provided subject matter expertise for a project resulting in a supplier agreement that delivered $2.3M in savings and incorporated measureable KPIs with supplier penalties. Successfully led a workplace transformation consulting project; streamlined the sourcing process to expedite negotiations; compensated for the global expansion of the initiative and deadline constraints through aggressive project management. Drove collaboration by leading a matrix business unit team through business transformation. Received 2010 Corporate Division Star of Excellence Award for commitment to mentoring and supplier diversity inclusion.

Recruited by previous manager to return to this financial services organization specializing in life and annuity products to direct corporate sourcing and operations of food services, printing and fulfillment, mail, distribution and porter services, and fleet maintenance.Reduced corporate overhead by re-engineering workflow, outsourcing and internal ventures marketing efforts. Introduced self-service customer tools, right sized staff, re-invented public theatre venue with external operator, expanded off premise catering and developed employee cooking classes. Reduced printing, fulfillment and warehousing expenses by $500,000 annually.Generated $400,000 annually in additional revenue by negotiating an agreement for off-hours facilities use.Converted a “dead” corporate auditorium to a profitable entertainment venue for theatrical performances and corporate meetings, generating $100,000 annually in revenue.Established a time deliverables response system to measure customer service satisfaction.Received Chairman’s Malcolm Baldrige Center of Excellence Award for Customer Service.

Owner and operator of a full service catering company specializing in preparing and serving gourmet creations to small groups of dignitaries, guests of thousands, in elaborately equipped facilities, on rocks, the beach, the back yard and most memorably, the USS Constitution.Grew annual sales to $1.5 million and generated 12% net profit from operations.Managed client retention, event planning and management, plant and facilities management, purchasing, marketing, staff recruiting and retention, revenue and expense management and inventory.