Responsible for delivering a range of courses to a global audience on communication, client relationship management, business development, consultative selling, leadership and eminence.

Senior Consultant and Project/Release Manager. An experienced Scrum Master, SAFe Agilist, LeanKanban Practitioner and Trainer

Setting up and tracking of detailed project plan, POAP and status reports. Supporting the workstream team leads with data validation & SIT entry readiness. Stage gate preparation and weekly cadence calls for project tracking and escalations .

Supporting Shell UK to source key roles, candidate identification, interview preparation and selection. Bench placements support for UKI and Industrial sector. Management of Data Security Audit submission. Setting up and managing of Annual Shell University for European teams. Supporting the GTM team with gross profit reduction initiatives.

Defined release for 3rd Party EIM tool, managed R&I, project plan and release governance from initiation to ELS. Scrum Master for End to End SaaS Solution Development workstream. Data and Cutover lead for Angola Pilot to ensure multi vendor data migration and cutover strategy realised. Project Management including Planning, Governance and RAID Log.

Leading a global (US, UK and India) PMO team of 6 for BP Upstream activities. Central activity included time sheet variance analysis, resource forecasting, budget forecast and planned actuals monitoring, on & off boarding and design/release management. Programme services included management of integrated project plans, programme governance, KPI & deliverable management and status reporting. The GFT had been successfully deployed on time to Oman, Angola, Australia without any significant… Show more Leading a global (US, UK and India) PMO team of 6 for BP Upstream activities. Central activity included time sheet variance analysis, resource forecasting, budget forecast and planned actuals monitoring, on & off boarding and design/release management. Programme services included management of integrated project plans, programme governance, KPI & deliverable management and status reporting. The GFT had been successfully deployed on time to Oman, Angola, Australia without any significant tickets raised, user take up exceeded targets. Show less

The overall quality of Change Management process for both Aviva Global IT Service Centre and IBM managed service team. Ensured that the policies defined by the process manager and the CAB (Change Advisory Board) are followed through the lifecycle of the change. Over 100 change requests delivered successfully from key security patches to full DR tests. The client’s confidence in the role had grown from the process and controls that I established with a clear pipeline line of controlled… Show more The overall quality of Change Management process for both Aviva Global IT Service Centre and IBM managed service team. Ensured that the policies defined by the process manager and the CAB (Change Advisory Board) are followed through the lifecycle of the change. Over 100 change requests delivered successfully from key security patches to full DR tests. The client’s confidence in the role had grown from the process and controls that I established with a clear pipeline line of controlled changes. Show less

Delivering Mobile and Web based customer facing solutions for the internet and mobile bank, integrated to the enterprise systems. By managing delivery of releases containing elements from multiple projects and small changes. Preparing estimates and proposals for internal and client approval. Hands on management of the teams, plan, finances, change control, risks and issues. Costs up to £3m, 3,000 man days, duration up to 9 months, team size up to 90. The delivery methodology is a hybrid of… Show more Delivering Mobile and Web based customer facing solutions for the internet and mobile bank, integrated to the enterprise systems. By managing delivery of releases containing elements from multiple projects and small changes. Preparing estimates and proposals for internal and client approval. Hands on management of the teams, plan, finances, change control, risks and issues. Costs up to £3m, 3,000 man days, duration up to 9 months, team size up to 90. The delivery methodology is a hybrid of Agile, Scrum and Waterfall. Managing design through to implementation and warranty phases. Successful deployment of: Savings to Click IB Release - allowing NBS customers to purchase savings accounts with minimal clicks. Release 17 - Standard IB release with several WP's to improve NBS customers IB journey. Release 20 - Release Definition - proving that the scope of the release needed to be broken to several independent releases. FSCS Release, a custom regulatory change for IB and MB. Show less

To assist on CEO led initiative to help Npower fix customer journeys issues. This was to be done by identifying, grouping and prioritising key defects and pain points in the journey. Understand and document the I move and I enquire journeys. Identify master defect list by journey. Map defects to key process in the journey and pain points.

Reporting to the PMA lead and managing a team of 4 direct reports. Key PMA responsibilities covered: Sponsorship and management of methods, processes, standards, controls, programme level processes. Responsible for the creation of the Quality Management Plan for Programme Delivery. Owning the detailed procedures for monitoring and assessment of performance including the Process Quality Assurance (PQAs), Project Coordination and Control (PC&C). Responsible for the rollout and ongoing… Show more Reporting to the PMA lead and managing a team of 4 direct reports. Key PMA responsibilities covered: Sponsorship and management of methods, processes, standards, controls, programme level processes. Responsible for the creation of the Quality Management Plan for Programme Delivery. Owning the detailed procedures for monitoring and assessment of performance including the Process Quality Assurance (PQAs), Project Coordination and Control (PC&C). Responsible for the rollout and ongoing maintenance of the Gate Process across Programme Delivery. Show less

Several key roles at Shell where the GSAP project was to standardise processes & systems, deliver operational and functional excellence, manage its portfolio and act with a global mind-set and behaviors. Downstream-One is the project that aim to deliver this. From starting in the PMO team with the main aim of controlling scope through governance meetings and standardised process I moved to the Live Countries team where I was responsible for the processing of Improvement and Business Imperative… Show more Several key roles at Shell where the GSAP project was to standardise processes & systems, deliver operational and functional excellence, manage its portfolio and act with a global mind-set and behaviors. Downstream-One is the project that aim to deliver this. From starting in the PMO team with the main aim of controlling scope through governance meetings and standardised process I moved to the Live Countries team where I was responsible for the processing of Improvement and Business Imperative Change Requests. The role of CCDA was for assurance that the Critical Connected Applications would adhere to the GSAP program/project time lines. Show less

Worked with the phase manager of the DR project to assist in the preparation of two RFCs with a combined value in excess of £3m.

Creation of the definition of customer experience and operating model.

Dedicated Project Manager for Renault UK

Dedicated Project Manager for Skoda UK, Audi UK and Landrover UK

Account Manager for Honda UK and Saab GB