Well Lifecycle SystemSupport field supervisors and office administrators with Wellman cost and activity capture systemSales presentations to Oil & Gas and Engineering companies across western CanadaManage Technical Support groupManage Client relationshipsPlan, develop and implement custom solutions Conduct field and office trainingInstallation, configuration and setup of Wellman software and systemsSetup, configuration and maintenance of AWS Cloud Compute and… Show more Well Lifecycle SystemSupport field supervisors and office administrators with Wellman cost and activity capture systemSales presentations to Oil & Gas and Engineering companies across western CanadaManage Technical Support groupManage Client relationshipsPlan, develop and implement custom solutions Conduct field and office trainingInstallation, configuration and setup of Wellman software and systemsSetup, configuration and maintenance of AWS Cloud Compute and VMWare Infrastructure serversProvisioning of supporting hardware and software systemsRemote and on-site IT support and troubleshootingFamiliar with oilfield construction, drilling, completion operationsCAODC v3 standard, ETS Show less

Maintain Linux web server hosting environment. Managed and apply updates, patches, create backup strategies and processes.Advise on technology plan. Plan and effect hardware refresh, platform migrations.

Top 10,000 web site in 2008 per Alexa. Hosted Windows customization community. Member Microsoft Expert Exchange. Sold in 2008 to focus on career aspirations.

Held product management positions for Shared Hosting (incl. domains and DNS) and Desktop Backup.

Domain Registrar and later Hosting Supervisor for Calgaries premier ISP. Purchased by PSI who later went backrupt. Aquired by TELUS.

Responsible for the operation of the Hosting Services department, answering to the Corporate Services ManagerManage support phone queue providing administrative, troubleshooting, and technical support to Hosting client baseGeneration and interpretation of daily, weekly, and monthly call and sales statisticsHosting Services representative training, hiring and evaluationIdentify and develop marketing and sales strategies for Hosting services on a worldwide scaleResponsible for… Show more Responsible for the operation of the Hosting Services department, answering to the Corporate Services ManagerManage support phone queue providing administrative, troubleshooting, and technical support to Hosting client baseGeneration and interpretation of daily, weekly, and monthly call and sales statisticsHosting Services representative training, hiring and evaluationIdentify and develop marketing and sales strategies for Hosting services on a worldwide scaleResponsible for addressing account issues and customer complaints Show less

Setup and maintenance of an Internet Service ProviderMulti-server Internet service provider supporting Web, FTP, Gopher, News, E-mail, and IRC servers, E-mail to fax gateway, and secure Web commerce