Hamid Akbari Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

> At Nikan, we make business personal. As a customer-centric organization, we help brands identify and target key customer segments to deliver personalized brand experiences. Our solution’s methodology takes a holistic approach where each brand interaction is designed to create a meaningful moment that drives advocacy and long-term customer growth.> We believe strategy and program design is continuous. A loyalty program should influence behavior as customers change and grow over… Show more > At Nikan, we make business personal. As a customer-centric organization, we help brands identify and target key customer segments to deliver personalized brand experiences. Our solution’s methodology takes a holistic approach where each brand interaction is designed to create a meaningful moment that drives advocacy and long-term customer growth.> We believe strategy and program design is continuous. A loyalty program should influence behavior as customers change and grow over time. It should be driven by data insights and delivered through optimal campaigns and meaningful customer experiences.> Advantages:+ Maximize customer interaction+ Getting the most from businesses, products & services+ Customer retention for businesses+ Maximizing customer lifetime value Show less

Tehran, Iran

> I'm proud of teaching Customer Experience (CX) in Management Department of TIT. Teaching among many professional students, gives me a greater sense of purpose and satisfaction. It means that I'm doing the valuable task of shaping the future of marketing and changing the current experience of customers.> The thing I like most about teaching is my students. I love interacting with them, I love learning from them, I love helping them understand the content of my course and I love… Show more > I'm proud of teaching Customer Experience (CX) in Management Department of TIT. Teaching among many professional students, gives me a greater sense of purpose and satisfaction. It means that I'm doing the valuable task of shaping the future of marketing and changing the current experience of customers.> The thing I like most about teaching is my students. I love interacting with them, I love learning from them, I love helping them understand the content of my course and I love when they see the connection between what they are learning and their lives.> The Customer Experience (CX), encompasses every aspect of a company's offering (the quality of customer care, but also advertising, packaging, product and service features, ease of use, and reliability). All of the events experienced by customers before and after a purchase are part of the customer experience.> The core contents of CX course are as follows:+ The Definition & History of Customer Experience+ The Customer Experience Management (CXM)+ And Designing the Customer Experience StrategySpecial thanks to Dr. Ebrahimnejad for connecting me with TIT Department of Management. Show less

Tehran, Iran

> Pardis Technology Park (PTP) is under auspices of Vice-Presidency for Science and Technology. It is located in an area measuring 58 hectares (expandable to 1000 hectares) and is situated 20 km north east of the capital - Tehran.> PTP is considered as the most pioneering technology park in Iran which is distinguished by many reputed foreign and domestic organizations. PTP is being directed by a board of trusties which has 14 members. Head of the board is Iran vice-president and… Show more > Pardis Technology Park (PTP) is under auspices of Vice-Presidency for Science and Technology. It is located in an area measuring 58 hectares (expandable to 1000 hectares) and is situated 20 km north east of the capital - Tehran.> PTP is considered as the most pioneering technology park in Iran which is distinguished by many reputed foreign and domestic organizations. PTP is being directed by a board of trusties which has 14 members. Head of the board is Iran vice-president and includes legal members from ministries, science centers and academics.> At PTP, the most important and strategic infrastructures which I had been involved deeply during my responsibility are as follows:+ Design, implementation & development of Techmart Platform (The Iran National Technomart).+ Design & implementation of fiber network infrastructure (FTTH).+ Development of all administrative requirements of IT, including software & hardware. Show less