Hamid Ali Khan Email and Phone Number

 Member of IT Department with primary roles of recommending technical, functional and commercial expertise, promoting system usefulness, imposing IT policies and procedures as per ISO standard, providing customer support and troubleshooting hardware and network issues.

 Leading IT Department as IT Manager in Elite RMC & Elite Global and managing the deployment, monitoring, maintenance, upgrade, and support of all current IT systems, operating systems, databases, PBX telephones, software applications, POSs,micros. Touches, Retail, PDA solutions, sound system and peripherals. Implementation and integration of the fully customize ERP in the Group for Retails, touché, Catering and much more divisions. Communicating regularly with executive management and all users of information services and systems. Managing and developing IT staff, including, training, evaluation, guidance, discipline. Developing standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. Ensuring the creation and maintaining of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades. Overseeing provision of IT Support for more than 150 staff.  Keeping current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. Managing financial aspects of the IT Department, including purchasing, budgeting, and budget reviewing. Developing and implementing all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Negotiating and administer supplier contracts and service agreements.

 Member of IT Department with primary roles of recommending technical, functional and commercial expertise, promoting system usefulness, imposing IT policies and procedures as per ISO standard, providing customer support and troubleshooting hardware and network issues. Provided remotely support to more than 23 site offices in Ruwais, Delma Island, Gayaty, Abu Dhabi, Dubai, Fujirah and Al Ain (including 160 users in HO) in Abu Dhabi -UAE. Installation, configuration, monitoring and supervision of server systems ie Window Server 2003 & 2008, ISA, Exchange, VPN, DHCP, Domain, RDS, ADS, Web & Database servers.  Installation & configuration of RAID 0, 1 & 5 on Dell PE 1800, R610, PE R710, R720 & T110 servers.  Complete awareness and contacts for purchasing of all IT equipment’s in UAE Working closely with other departments and collaborating with other IT staff. Ensuring the most cost-effective and efficient use of servers and Monitoring the usage of the web by restricted employees.  Perform troubleshooting analysis of servers, workstations and associated systems. Identifying areas of improvement in the organization and assist in creating and implementing solutions

I have performed my duty as Network Engineer in Swabi College of information technology. I was responsible for all IT equipment including designing, planning, installation, configuration/monitoring and supervision of multi-server LAN/WAN. Installation of additional/system software’s and configuration of DHCP, FTP Server, DNS Server, Apache Web Server, Installation & configuration of Linux, Fedora Core and telephone exchange.

I have served my duty as System Administrator in Distric Governoment swabi. I was responsible for all kind of all softwares it’s debugging & hardware for the labs and other offices. I manage all wireless networks and LAN of 200 PCs in domain and workgroups in AUP and keep smooth running of Servers ie File Server, Print Server, Exchange Server 2003, Mail Server, DB Server, Application Server. I have to impart hardware knowledge to class through lectures or demonstrations and also help in implementing software & web developing (in PHP, MySql, HTML, CSS & JavaScript) and may bring necessary changes when required. I was working on SAP System which is an ERP Solutions hired by finance department through PIFRA on the following modules.1) Budget entry updating and enquiring.2) Budged report generation.3) Master data creation including find centers and cost centers.

During my stay as a LMISO in National Commission for Human Development, My responsibility were to design and developed software’s and management system as per commission requirements.I was responsible for compilation of daily and monthly management analysis reports. I also worked as a team member of revenue assurance, and responsible for data loading collected from different outlets, and also responsible for hardware/ software trouble shooting/ installation and system administrator.