o Management Admin and Online business SM Assistant to CEO o Dealing with Branding, digital marketing and online businesses through social media and other platforms to increase client awareness and exposure to brand and identityo Handling the contracts and communication with other medical and tourism companies & B2B relations

o Ensure all operations are carried on in an appropriate, cost-effective wayo Manage the office in Egypt and deal with the designers and marketing team to ensure qualityo Improve operational management systems, processes and best practices including printing QR cards and train luxury partner's employeeso Formulate strategic and operational objectiveso Perform quality controls and monitor production KPIso Recruit, train and supervise staffo Find ways to increase quality of customer service

o Plan and execute digital marketing plans , including email, social media and display advertising campaignso Design, build and maintain our social media presenceo Measure and report performance of all digital marketing campaigns, and assess themo Brainstorm new and creative growth strategieso Collaborate with internal teams to create understanding of needs and optimize user experienceo Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels o Train employees of the companies on how to use the application and how to handle the clients o Train them on the process of the client experienceo Prepare the training documents to the facilities so they can implement the processes within the company

o Writing, evaluating, negotiating and executing various contracts with high-end, luxury companies in the leisure and entertainment industryo Creating and maintaining relationships with executive managements and VIP customerso Maintaining correspondence and documentation related to contractso Communicating and presenting information to higher management regarding contracts and current situationso Monitoring contracts and moving forward with close-out, extension or renewal of contractso Problem-solving contract-related issues

o Support the IT team in maintaining hardware, software, and other systemso Assist with troubleshooting issues and provide technical documentations with HTML and PHP pageso Organize IT resourceso Lend IT support in areas such as cybersecurity, analytics, and data center management

o Worked as an English teacher (Speaking- Reading) and provided training to various levels of students.o Had students from first graders to college students, police officers, airport staff, Advertisers, managers,engineers and normal workerso Organized classes and activities with students to ensure their participation

o Maximized sales and handled the customer service in selling LG mobiles in Panda hypermarket o Responsible for stock control and flow control